Summary
Overview
Work history
Skills
Timeline
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Michelle Hassan

Leeds

Summary

Experienced in retail sector with focus on customer service and stock management. Can ensure smooth running of store operations, thanks to keen attention to detail and organisational skills. Brings forth ability to manage multiple tasks simultaneously, ensuring stock levels are well maintained and customer queries are resolved promptly. Dynamic seller focused on delivering highest standards customer service. Thinks critically with can-do attitude for successful retail operations.

Overview

20
20
years of professional experience

Work history

Store assistant

Syrenka LTD
Leeds
11.2021 - Current
  • Monitored shop floor consistently to deter thefts and losses.
  • Provided product information to facilitate informed purchasing decisions.
  • Handled complaints efficiently, ensuring customer satisfaction.
  • Processed transactions swiftly to reduce customer waiting time.
  • Coordinated with team members for smooth store operation.
  • Organised stock and checkout area proactively between serving customers to maintain orderly shop floor.
  • Worked energetically to maintain efficient operations during peak trading hours.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Requested and checked customer IDs at checkout for age-restricted products.

General assistant

Ingram Road Primary School
Leeds
10.2005 - 09.2021
  • Participated in parent-teacher meetings to discuss student progress and potential improvements.
  • Supported classroom teacher with behaviour management, promoting a positive learning environment.
  • Supervised students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips providing safe, supportive environment.
  • Managed administrative tasks, aiding smooth running of the class.
  • Performed regular checks on refrigerator temperatures ensuring safe preservation conditions of food.
  • Contributed to team communication, resulting in better workflow efficiency.
  • Collaborated with management teams in developing effective safety policies.
  • Managed risk assessments to identify potential hazards in the workplace.

Skills

  • Retail software usage
  • Staff rota arrangement
  • Financial reporting
  • Health and Safety regulations
  • Sales Leadership
  • Customer Service
  • Team Leadership
  • Fault finding in products
  • Food safety training
  • Stock control insight
  • Returns and exchanges procedure
  • Payment Processing
  • Inventory management
  • School policy adherence
  • ICT literate

Timeline

Store assistant

Syrenka LTD
11.2021 - Current

General assistant

Ingram Road Primary School
10.2005 - 09.2021

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Michelle Hassan