IFEYINWA CYNTHIA OGU
Preston,Lancashire
Summary
A compassionate, service-driven care professional with strong experience in healthcare assistance, community outreach, and family caregiving. Recognised for empathy, reliability, and the ability to support vulnerable individuals with dignity and respect. Brings excellent communication, organisation, and a genuine passion for improving wellbeing in both clinical and community settings.
Overview
7
7
years of professional experience
11
11
years of post-secondary education
1
1
Certification
Work history
Healthcare Assistant
Immaculate Heart of Mary
Nkpor, Anambra
01.2020 - 01.2022
- Delivered holistic, high-quality care while promoting dignity and equality.
- Assisted with personal care, hygiene, feeding, mobility, and daily living tasks.
- Observed and documented patient progress to support continuity of care.
- Maintained infection-control standards through equipment cleaning and sterilisation.
- Performed housekeeping duties including bed making and room organisation.
- Adapted nutrition plans to meet individual dietary needs.
- Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
Family Caregiver
Home-Based Care
01.2018 - 01.2019
- Provided daily personal care and emotional support to an elderly family member.
- Assisted with feeding, mobility, medication routines, and comfort measures.
- Monitored health changes and ensured safe, compassionate care.
- Facilitated recreational activities such as reading, music, and light exercise.
- Developed strong empathy, patience, and hands-on caregiving skills.
Small-Scale Business Owner
Self-Employed
Lagos
01.2016 - 01.2019
- Handled customer service, sales, inventory, and daily operations.
- Streamlined business processes to enhance operational efficiency.
- Oversaw budgeting, pricing, and financial planning.
- Built strong customer relationships through excellent communication.
- Recruited and trained staff in sales and marketing strategies.
Hotel Administration Assistant
Gabriel Moneke & Sons Hotel
01.2015 - 01.2016
- Delivered exceptional customer service to guests.
- Managed front desk operations, bookings, and administrative tasks.
- Handled guest inquiries and complaints professionally.
- Coordinated with staff to ensure smooth daily operations.
- Maintained records, schedules, and reports.
- Ensured equipment and supplies met health and safety standards.
- Handled sensitive information, maintained confidentiality at all times.
- Fostered a collaborative environment by assisting colleagues with administrative tasks.
Education
Bachelor of Arts (B.A.) - Philosophy
Nnamdi Azikiwe University
Awka 09.2011 - 07.2016
West African Senior School Certificate (O-Level) -
Ambassador College
Festac Town, Lagos 09.2004 - 05.2010
Skills
- Person-centred care & compassion
- Excellent communication
- Organisation & time management
- Critical thinking & problem solving
- Documentation & record keeping
- Adaptability & resilience
- Teamwork & initiative
- Ability to prioritise under pressure
Certification
- Health, Safety & Welfare
- Infection Prevention & Control
- Elderly Care & Disability Support
- CPR, AED & First Aid
REFERENCES
Available upon request.
INTERESTS
Healthcare & community service, Supporting the elderly & vulnerable, Personal development & lifelong learning
PROFESSIONAL EXPERIENCE
- Ogeri Health Foundation (NGO), Volunteer, Anambra, Nigeria, (2019)
Supported community outreach, health education, and welfare programmes., Assisted vulnerable families with basic needs and social support., Managed donations, supplies, and logistics for community initiatives., Encouraged participation in screenings and educational sessions., Led non-medical sessions on hygiene, nutrition, and healthy living.
- Legion of Mary, St Mary’s Catholic Church, Welfare Coordinator (Volunteer), Awka, (2016)
Visited elderly parishioners, offering companionship and support., Assisted with food, clothing, and transport logistics., Supported widows, orphans, and individuals with disabilities., Helped organise parish welfare programmes and outreach events.
Timeline
Healthcare Assistant
Immaculate Heart of Mary
01.2020 - 01.2022
Family Caregiver
Home-Based Care
01.2018 - 01.2019
Small-Scale Business Owner
Self-Employed
01.2016 - 01.2019
Hotel Administration Assistant
Gabriel Moneke & Sons Hotel
01.2015 - 01.2016
Bachelor of Arts (B.A.) - Philosophy
Nnamdi Azikiwe University
09.2011 - 07.2016
West African Senior School Certificate (O-Level) -
Ambassador College
09.2004 - 05.2010