Attentive CCTV Operator experienced in monitoring areas covered by CCTV and reporting unauthorized activity to relevant authorities. Familiar with maintaining updated records and log books detailing incidents and action taken. Communicates clearly and concisely to pass correct information to relevant authorities. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Dependable in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Careful security professional with physical and verbal abilities to manage incidents and restore order. Focused on prevention first and control second, with care for health, safety and well being of personnel. Trained in remote and direct monitoring techniques.
Overview
2
2
years of professional experience
Work history
CCTV operator
Lozdon Group Limited
HOLDSWORTH HOUSE, 65-73 STAINES ROAD, HOUNSLOW, TW, United Kingdom
2023.08 - 2024.11
Kept knowledge of and compliance with operating procedures, legislation and best practice.
Enforced security of control room, data and all contents.
Kept all logs, reports and records up to date and accurate, promptly completing updates.
Monitored developing emergency situations within area of responsibility and carried out established actions to resolve issues.
Maintained strict confidentiality at all times.
Alerted Police over Airwave to any incident or potential incident as soon as identified.
Liaising with security agencies and staff members to verify appropriate use of CCTV system.
Recorded all events, incidents and actions accurately.
Issued real-time audio challenges to properties across UK to prevent damage to customer properties.
Responded to emergency OOH calls and assisted in resolving issues.
Captured, processed and logged recorded images accurately, helping to provide data to enforcement agencies.
Liaised with Police and other authorised agencies to give viewing access to recorded images.
Kept control room clean, tidy and hazard-free at all times.
Memorised layout of monitored area and gained awareness of current key challenges.
Provided clear and timely communication to security officers, management and outside agencies on key incidents.
Carried out and logged daily equipment checks, reporting all faults and failures as soon as they occur.
Provided high-quality CCTV evidence of crime and anti-social behaviour.
Answered radio and telephone enquiries in polite and courteous manner.
Operated and monitored all surveillance security systems and cameras within control room efficiently.
Checked equipment regularly and reported equipment failure to Chief Security Officer.
Security officer
Formation Security Solutions
Unit 9 Ramsgreave Business Park Pleckgate road Bla, United Kingdom
2023.05 - 2023.07
Inspected fire escapes, extinguishers and emergency lighting systems.
Patrolled facilities to prevent crime and unruly behaviour.
Signed in and issued passes to visitors and contractors.
Covered evening and weekend shifts to meet company goals.
Oversaw control room and gatehouse systems.
Wrote detailed reports on property damage, theft, presence of unauthorised persons and unusual incidences.
Delivered emergency procedures and liaised with police, firefighters and medical staff.
Monitored, authorised and recorded entrance and departure of vehicles and visitors.
De-escalated threatening behaviour with firm and commanding presence.
Checked bags and identification with keen eye for detail.
Secured doors and gates across office buildings and grounds, maintaining optimal security standards.
Implemented loss prevention strategies and handled shoplifters for retail clients.
Operated detecting devices to screen individuals, preventing prohibited articles within restricted areas.
Updated team and coordinated responsibilities using two-way radio system.
Observed central alarm systems for fire, intrusion and safety alarm activation, promptly responding to emergencies.
Warned offenders about rule infractions and violations, evicting violators from premises.
Authorised entrance papers, granting building access and recording arrival times to maintain security.
Reported suspicious activities and persons to law enforcement for appropriate incident management.
Provided detailed reports of infractions and criminal acts to law enforcement for trial or hearing procedures.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.