Iduze Muhammed

• Ensured smooth operation of room service department with efficient coordination.
• Trained new staff members, enhancing team performance.
• Collaborated with housekeeping staff for seamless integration of services.

Cleaning and Sanitizing guest rooms and public areas, restocking supplies, reporting maintenance issues, responding to guest requests, adhering to safety and hygiene standards, managing laundry tasks, and working efficiently to maintain a welcoming environment for guests.

Team Management: Supervise, train, and schedule housekeeping staff, assigning tasks and ensuring efficient workflow.

Quality Control: Inspect rooms and common areas to ensure cleanliness and adherence to standards.

Inventory Management: Monitor and replenish cleaning supplies, linens, and amenities, maintaining stock levels.

Compliance: Ensure compliance with health, safety, and hygiene regulations.

Guest/Customer Service: Address guest or client complaints, ensuring satisfaction with housekeeping services.

Reporting: Maintain records of staff performance, inventory, and maintenance issues, reporting to management.

Coordination: Collaborate with other departments (e.g., maintenance or front desk) to address issues like repairs or special requests.

• Analysed data and information with the house of representative committee on public procurment to identify issues and create tailored solutions.