Mark Farquhar
Dunfermline,Fife
Summary
A committed individual with outstanding work ethic and teamwork skills. Developed personal growth through years within higher education, achieving a first class degree in Psychology. Took opportunity gain international experience living in the Netherlands for a year as part of university Erasmus program. Successfully maintained part time jobs alongside educational career.
Calm and professional under pressure with the ability to provide quality standards of work. Responsible, reliable and driven to further personal growth within the working environment. The knowledge I have gained through a professional and educational career has provided sufficient building blocks to expand on future career paths. Listed personal qualities and abilities are why I consider myself an appropriate applicant for the current position.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Residential Care Worker
Fife Council
Glenrothes, Fife
03.2025 - Current
- Utilising crisis intervention techniques when challenging situations arise to maintain a calm a nurturing enviroment in the residential facility.
- Monitored behavioural changes to ensure optimal personal health of supported individuals.
- Encouraged social interactions of supported person(s) to ensure individual needs are met.
- Assisted with medication administration.
- Updating records, ensuring accurate documentation for each resident to ensure personal conditions and progress are monitored.
Support Worker
Scottish Autism
Glenrothes, Fife
02.2024 - Current
- Safeguarded patient privacy, handling sensitive medical data with discretion and adherence to established confidentiality requirements.
- Kept detailed, accurate patient notes for thorough medical records.
- Liaised with families in assessing patient care needs.
- Communicated professionally and diplomatically across all healthcare levels, building strong rapport with multi-disciplinary healthcare teams.
- Ensuring positive maintenance of supported individuals everyday lives.
- Understanding of idiosyncratic personalities to ensure essential requirements are fully appreciated across varying cases
Hotel assistant
The Inn at Charlestown
Limekilns, Fife
06.2022 - 07.2023
- Ensured arrivals list was up-to-date, communicating changes to housekeeping and restaurant teams.
- Delivered restaurant and bar training to newly employed staff.
- Managed inventory within the bar and restaurant area to ensure optimal levels of stock were maintained.
- Handled customer complaints calmly and with diplomacy, taking consideration of both customer and staff views to ensure correct action was taken to ensure customer satisfaction.
- Organised restaurant area and staff during busy shifts to establish optimal operations were kept within the hotel.
- Delivered satisfactory customer service to incoming member's of the public.
- Organised and delivered hotel events.
Waiter bartender
Franks - Wine & Pasta Bar
Dundee, Dundee City
06.2021 - 03.2022
- Engaged with customers in a positive manner, to promote positive rapport and continuing customer visits.
- Retained in-depth bar and menu knowledge, providing expert recommendations guided by customers' particular requirements.
- Maintained smooth collaboration between different sections of the establishment, promoting the upkeep of effective work throughout shifts.
Bartender waiter
Casa Dundee
Dundee
03.2020 - 06.2021
- Operated in Dundee's busiest restaurant/bar during the lifting of COVID restrictions.
- Motivated staff with incentives to ensure sales were kept above sales averages.
- Provided optimal customer experience, pairing beverages to match menu selections and customer food requirements.
Waiter
St Andrews Brewing Company
Dundee, Dundee City
03.2019 - 08.2019
- Resolved customer complaints promptly and professionally, notifying restaurant management of concerns when necessary.
- Warmly greeted guests upon arrival, creating a welcoming atmosphere.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
Assistant chef
Simpsons Café
Dundee, Dundee City
09.2018 - 03.2019
- Prepared ingredients prior to service.
- Rotation of stock and correct storage to ensure food hygiene regulations were maintained.
- Cooked and presented food items for customers.
- Deputised for head chef, successfully managing all aspects of kitchen operations during times of absence.
- Supported chefs to deliver smooth-running kitchen operations, serving a multitude of guests per service.
Crew Member
Five Guys
Dundee, Dundee City
04.2017 - 08.2018
- Flexibly took on various roles to support workflow.
- Prepared food and beverages within target timeframes.
- Trained in food safety and hygiene practices.
- Attended to customers with friendly and accurate service.
Christmas sales assistant
Tesco
Dundee, Dundee City
11.2016 - 02.2017
- Established professional relationships with peers to enhance productivity and teamwork.
- Minimised customer wait times through fast and accurate stock management and rotation
- Memorised product range details to provide informed customer service.
- Worked flexibly to meet peak Christmas trading hours.
- Unpacked and sorted deliveries quickly for improved product availability.
Education
Bachelor of Science - Psychology
University of Abertay Dundee
Dundee 09.2018 - 05.2023
Scottish Qualifications Certificate - Autism Practitioners Award
Scottish Autims
Dunfermline 02.2024 - 02.2025
Skills
- Excellent social interactive capabilities
- Research management and delivery
- Sufficient time management capacity
- Exceptional communication
- Teamwork and collaboration
- Personal growth promotion
- IT competency
- Data analysis
- Conflict resolution
- Report analysis
- Intervention training
- Staff training
- Clinical documentation
- Patient education
- Care coordination
Timeline
Residential Care Worker
Fife Council
03.2025 - Current
Support Worker
Scottish Autism
02.2024 - Current
Scottish Qualifications Certificate - Autism Practitioners Award
Scottish Autims
02.2024 - 02.2025
Hotel assistant
The Inn at Charlestown
06.2022 - 07.2023
Waiter bartender
Franks - Wine & Pasta Bar
06.2021 - 03.2022
Bartender waiter
Casa Dundee
03.2020 - 06.2021
Waiter
St Andrews Brewing Company
03.2019 - 08.2019
Assistant chef
Simpsons Café
09.2018 - 03.2019
Bachelor of Science - Psychology
University of Abertay Dundee
09.2018 - 05.2023
Crew Member
Five Guys
04.2017 - 08.2018
Christmas sales assistant
Tesco
11.2016 - 02.2017
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