Ibrahim Sheikh
Luton,Bedford
Summary
Reliable restocker with focus on inventory management and product display. Ensure shelves are consistently stocked and organised, enhancing customer experience. Skilled in maintaining stock levels and minimising discrepancies through diligent tracking and coordination.
Customer-focused professional with experience in delivering high-quality support. Skilled at resolving customer issues swiftly and enhancing user satisfaction. Adept at utilising communication and problem-solving abilities to foster positive client relationships.
Overview
6
6
years of post-secondary education
Work History
Customer support assistant
Discover Islam
Luton, Bedford
01.2023 - 01.2023
- Improved customer satisfaction by promptly resolving queries.
- Developed strong relationship with customers for repeat business.
- Streamlined support process to increase efficiency.
- Resolved issues quickly, minimising downtime for customers.
- Guided customers through complex processes with ease and patience.
- Maintained clean and organised work environment to enhance productivity.
- Aided in reducing out-of-stock situations by timely restocking shelves.
- Assisted with pricing and labelling tasks as part of the stocking process.
- Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
- Kept communal areas tidy and well-organised for optimal functionality.
- Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
Education
Level 1 Diploma in Electrical Installation - Electrical Installation
Barnfield College
Luton 09.2024 - 09.2025
GCSEs - GCSEs
Jamiatul Uloom Al Islamia
Luton 09.2019 - 07.2024
Skills
- Customer Service
- Customer relations
- Stock management
- Clear communication
- Polite and friendly
- Composure under pressure
- Verbal and oral communication
- Health and Safety Compliance
- Safety compliance
- Bathroom sanitising
- Environmental cleaning
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Accomplishments
I got selected as team captain for my football team in Secondary School. This made me connect and socialise with other teammates and to all work as a team. I instructed and was a good leader.
Affiliations
- Football
- Gaming
- Sports
Languages
English
Fluent
Arabic
Intermediate
Urdu
Fluent
Timeline
Level 1 Diploma in Electrical Installation - Electrical Installation
Barnfield College
09.2024 - 09.2025
Customer support assistant
Discover Islam
01.2023 - 01.2023
GCSEs - GCSEs
Jamiatul Uloom Al Islamia
09.2019 - 07.2024
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