Ibrahim Khaleel
Leeds
Summary
A dedicated professional with a strong understanding of safeguarding responsibilities in public environments and extensive experience working with diverse communities. Demonstrates exceptional communication and interpersonal skills, being proficient in four languages: English, Bengali, Urdu, and Arabic. Known for flexibility, punctuality, and a commitment to continuous improvement, with the ability to work effectively under pressure. Possesses strong knowledge of Codes of Conduct and excels in teamwork and collaboration.
Overview
4
4
years of professional experience
9
9
years of post-secondary education
Work history
Steward
Manchester City FC
Manchester
2025.09 - Current
- Delivered exceptional customer service for enhanced guest experience.
- Observed punctuality diligently, contributing positively to the team's efficiency.
- Served customers courteously whilst maintaining a calm demeanour under pressure.
- Participated in training sessions for enhanced professional development.
Delivery driver
Amazon
Leeds
2024.08 - 2025.05
- Handled fragile items carefully, resulting in zero damage complaints.
- Completed emergency deliveries successfully despite challenging conditions.
- Provided excellent customer service, enhancing company reputation.
- Coordinated delivery schedules for optimum time management.
- Drove company vehicles safely and legally across national pick-ups and deliveries, maintaining brand reputation.
Steward
Oldham Athletic FC (OAFC)
Oldham
2022.07 - 2024.08
- Executed safety protocols with daily safety checks and emergency drills.
- Collaborated with team members for efficient workflow during peak hours.
- Adhered to health and safety regulations to maintain a safe working environment.
- Helped passenger with diverse comfort requests and answered questions.
Warehouse operator
Amazon
Leeds
2022.07 - 2022.09
- Improved warehouse efficiency by maintaining orderly stock locations.
- Operation of conveyor belts ensured timely sorting of packages.
- Verified contents of shipments against invoices for accuracy assurance.
- Updated computer systems with new stock data promptly after receipt of deliveries,.
- Communicated effectively with supervisors, improving overall workflow.
Education
Certificate of Higher Education - Islamic Jurisprudence and Arabic language
Darul Uloom Al Islamiya
Bury, Greater Manchester 2018.09 - 2025.07
A-Levels -
Darul Uloom Al Islamiya
Bury, Greater Manchester 2020.09 - 2022.07
GCSEs -
Darul Uloom Al Islamiya
Bury, Greater Manchester 2019.05 - 2019.06
Skills
Strong understanding of safeguarding responsibilities in public environments
Experience working with diverse communities
Flexible, punctual, and committed to continuous improvement
Communication & Interpersonal Skills- can speak, read and write in 4 Languages (English, Bengali, Urdu and Arabic)
Able to work under pressure
Teamwork & Collaboration
Strong knowledge of Codes of Conduct
Timeline
Steward
Manchester City FC
2025.09 - Current
Delivery driver
Amazon
2024.08 - 2025.05
Steward
Oldham Athletic FC (OAFC)
2022.07 - 2024.08
Warehouse operator
Amazon
2022.07 - 2022.09
A-Levels -
Darul Uloom Al Islamiya
2020.09 - 2022.07
GCSEs -
Darul Uloom Al Islamiya
2019.05 - 2019.06
Certificate of Higher Education - Islamic Jurisprudence and Arabic language
Darul Uloom Al Islamiya
2018.09 - 2025.07