Antonio Pusey

Job Overview:

- Customer-focused Sales Assistant at a leading multi-channel fashion retailer, balancing part-time work alongside full-time education. Trusted with high levels of responsibilities from the outset and demonstrated strong professionalism, accountability, and commercial awareness throughout employment.

Key Responsibilities

- Delivered consistently high standards of customer service in a fast-paced retail environment, supporting customers with product selection, sizing and purchases.

- Operated tills and handled cash/card transactions accurately, ensuring compliance with company procedures.

- Independently managed a sales kiosk from my very first shift, demonstrating trustworthiness, confidence, and the ability to work without supervision.

- Maintained excellent product knowledge across footwear, apparel, and accessories to maximise sales and customer satisfaction.

- Replenished stock, maintained visual merchandising standards, and ensured the shop floor was tidy and on-brand.

- Worked effectively as part of a team during busy trading periods, including weekends, evenings, and peak sales events.

- Improved product visibility through strategic shelf placement.

- Supported loss prevention by remaining vigilant and following store security procedures.

Key Achievements:

- Entrusted with sole responsibility for a kiosk on my first day, demonstrating reliability, confidence, and the ability to work independently from the outset.

- Selected to work across multiple JD stores throughout the Midlands, adapting quickly to different teams, store layouts, and customer bases.

- Demonstrated flexibility and professionalism by integrating smoothly into new store environments and maintaining consistent performance standards.

-Developed strong interpersonal skills through exposure to diverse customers and colleagues across the region.

- Successfully balanced ongoing employment from sixth form through university, showing long-term commitment, resilience, and excellent time management.

Derbyshire County Council
March 2026 – July 2026 (3‑Month Placement)

Completed a three‑month student placement within a statutory Child Protection Team, supporting qualified social workers and gaining hands‑on exposure to safeguarding practice within a local authority setting.

- Supported social workers with day‑to‑day child protection duties, gaining insight into statutory safeguarding processes.

- Observed and learned about case management, risk assessment, and decision‑making within child protection work.

- Attended and observed professional meetings, including a Child Protection Mediation Meeting in my first week, gaining early exposure to conflict resolution and family engagement.

- Developed understanding of legal frameworks, thresholds for intervention, and the role of multi‑agency working.

- Maintained professionalism, discretion, and confidentiality when handling sensitive information.

- Reflected on practice and learning through supervision and structured observation.

- Exposed to complex child protection practice from the first week, demonstrating readiness to engage with challenging environments.

- Developed strong observational, analytical, and reflective skills in high‑stakes safeguarding contexts.

- Gained confidence in professional communication by observing interactions with families, legal professionals, and partner agencies.

- Demonstrated emotional resilience, professionalism, and ethical awareness throughout the placement.

- Strengthened commitment to a career in statutory social work and safeguarding.

Nottinghamshire Children's Disability Service Nottingham

3-Day Observational Placement

Placement Overview

- I completed a short observational placement shadowing a qualified social worker within a specialist children's disability service. Gained insight into statutory social work practice, multi-agency working, and professional safeguarding responsibilities within a local authority setting.

Key Responsibilities and Learning

- Shadowed a qualified social worker across daily duties, gaining exposure to case management within children's disability services.

- Observed professional interactions with families, carers, and external agencies, understanding the importance of clear communication and empathy

- Learned about safeguarding procedures, confidentiality, and ethical decision-making in statutory social work practice

- Gained awareness of assessment processes, care planning, and the support available to children with disabilities and their families

- Reflected on professional boundaries and the challenges of supporting vulnerable children within complex systems

Key Achievements and Skills Developed

- Demonstrated professionalism, discretion, and respect for confidentiality throughout the placement

- Developed a clearer understanding of social work roles, responsibilities, and the impact of effective support on families

- Strengthened observational, listening, and reflective skills through exposure to real-world practice

- showed commitment to learning by engaging proactively and asking thoughtful, relevant questions