IBRAHIM ABID
Coventry,COV
Summary
Detail-oriented MSc Financial Management student with over four years' experience in administration and operational reporting within utilities, pensions and manufacturing sectors. Skilled in Excel, Power BI, SAP, SuccessFactors and Stata 19, with expertise in data analysis and report generation to inform business decisions. Strong analytical and problem-solving capabilities support a focus on finance and performance improvement.
Overview
5
5
years of professional experience
Work history
Despatch Controller
Amtico Flooring
Coventry
04.2025 - 09.2025
- Coordinated daily despatch schedules, prioritising shipments to consistently meet customer delivery deadlines.
- Communicated with logistics partners to track shipments and promptly resolve delivery issues, minimising delays.
- Utilised despatch software systems to manage orders and streamline operational processes, enhancing order accuracy.
- Implemented improvements in despatch procedures, enhancing overall workflow efficiency and accuracy.
- Maintained accurate records of despatch activities, including documentation for compliance and auditing purposes.
- Trained new staff on despatch operations, promoting adherence to safety and quality standards.
Systems and Data Administrator (Contract)
Cadent Gas
Coventry, West Midlands
06.2024 - 02.2025
- Generated weekly operational reports using SAP, Power BI and SuccessFactors, improving data visibility and supporting management decision-making.
- Collaborated with SF and Payroll teams to streamline reporting processes, facilitating more efficient data management.
- Resolved timesheet issues and maintained accurate absence records using SAP.
- Resolved Dimension queries to address user access issues and maintain accurate schedules.
- Enhanced Excel proficiency through training, resulting in improved report accuracy and project outcomes.
- Met deadlines consistently, completing detailed reports, and project tasks efficiently.
- Ensured timely completion of tasks through effective collaboration.
- Utilised organisational skills to manage workload and prioritise tasks effectively to ensure deadlines were met.
PPF Administrator
Broadstone Pensions
Redditch
04.2023 - 03.2024
- Monitored member pensions and provided comprehensive reports to senior management.
- Assisted actuaries in setting up and calculating pensions, ensuring accurate outcomes for members.
- Ensured compliance with data protection and GDPR policies through regular audits.
- Delivered excellent customer service to members via phone and email, ensuring satisfaction with interactions.
- Resolved client disputes effectively, addressing concerns with tailored solutions.
- Managed over 10 customer calls per day
- Achieved performance targets consistently within first three months of working.
- Developed drafting skills through practical experience, research, and increased commercial awareness.
Administrator
Scala Surgical
Wembley, London
09.2020 - 04.2023
- Delivered exceptional customer service, maintaining over 100% customer satisfaction within three months of starting.
- Developed and managed Excel reports for quality-checked products, enabling precise tracking and reporting.
- Coordinated routing, scheduling, packaging, and shipping processes, achieving timely pickups and deliveries.
- Managed product inventory, streamlining production to minimise delays.
- Trained employees on pit equipment and machinery, contributing to improved operational safety and efficiency.
Education
Master of Science - Financial Managment
University of Birmingham
Birmingham 09.2025 -
BSC (HONS) - INTERNATIONAL BUSINESS AND MANAGEMENT
Aston University
Birmingham, UKBTEC - BUSINESS MANAGEMENT LEVEL 3
Warwickshire College
Leamington Spa, UKGCSEs -
Abbey College Birmingham
Birmingham, UKSkills
- Inventory management
- Data analysis
- Reporting processes
- Process improvement
- Project management
- Customer service
- Team collaboration
- Time-management
- Communication skills
- Professionalism
Hobbies and interests
Travelling and learning about new cultures
Reading
Going to the gym and keeping fit
Part of a 7 aside football team
References
Paige Clayton - Cadent Gas - 07772808092
Sadia Khan - Scala Surgical - Sadia@Scalasurgical.co.uk
University of Birmingham - available upon request
Skills
- Active listening
- Effective communication
- Risk Management
Timeline
Master of Science - Financial Managment
University of Birmingham
09.2025 -
Despatch Controller
Amtico Flooring
04.2025 - 09.2025
Systems and Data Administrator (Contract)
Cadent Gas
06.2024 - 02.2025
PPF Administrator
Broadstone Pensions
04.2023 - 03.2024
Administrator
Scala Surgical
09.2020 - 04.2023
GCSEs -
Abbey College Birmingham
BTEC - BUSINESS MANAGEMENT LEVEL 3
Warwickshire College
BSC (HONS) - INTERNATIONAL BUSINESS AND MANAGEMENT
Aston University