Summary
Overview
Work history
Education
Skills
Languages
Work availability
Timeline

Ibrahim Abdul Rahman

London,Greater London
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Summary

I am an SIA-licensed experienced Security Officer with a background in Events Management, Estate Protection, and Revenue Protection on Railways (DLR, London Overground, C2C, and Greater Anglia). I have undertaken roles within public and private sector organizations in the UK. These roles have enabled me to develop not only specific industry experience but also a valuable and transferable skill set in this fast-paced sector. Proven leadership skills within a team environment. Good IT skills (Microsoft Word, Excel, Internet, and Email). I have also worked as an Estate Protection Officer for many years at Wembley Park Estate where my day-to-day job role was unlimited. I have worked in the CCTV Control Room as a controller at Wembley Park Estate covering an extremely busy environment in a massive area. Several times, I have liaised with various Safer Neighbourhood Teams and Metropolitan Police in Wembley and its environs, participating in many successful operations using my CCTV and excellent communication prowess in writing and speaking. Utilizing my excellent communication dexterity, developed and maintained successful working relationships with the both internal and external public across London, and participated in many successful operations. Utilizing excellent communication skills, I developed and maintained successful working relationships with both internal and external staff . Reliable [Job Title] experienced in screening individuals, monitoring access points and proactively identifying problematic behaviours. Attentive and observant, with willingness to step into range of conflicts. Works great with local law enforcement to tackle serious security issues. Careful security professional with physical and verbal abilities to manage incidents and restore order. Focused on prevention first and control second, with care for health, safety and wellbeing of personnel. Trained in remote and direct monitoring techniques. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous monitors premises using advanced security cameras. Successful at professionally handling and resolving conflicts. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Dependable in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience

Work history

Revenue Protection officer

Transport for London (ISS Facility Services)
01.2016 - Current
  • To provide first-class customer service whilst checking customers' travel documents for validity, detecting irregularities in order to minimize revenue loss on the DLR
  • To issue penalty fares and submit detailed reports of alleged fare evasion, ticketing irregularity
  • Passenger safety or anti-social/inconsiderate behaviour under legislation such as the PCV Regulations
  • GLA Act
  • TfL act, other enforcement requirements contained within the Behaviour Code and Conditions of Carriage
  • To participate in special operations, in conjunction with the British Transport Police Service, and other stakeholders to carry out enforcement and compliance on behalf of TfL
  • Attend court and other formal hearings as and when required.

Estate Protection Officer

Wembley Park Estate
01.2013 - 01.2016
  • Assisting with emergencies including accidents, cordoning off streets, and bomb alerts
  • Working on a flexible shift basis to deliver customer focussed service addressing crime, fear of crime, anti-social behaviour, and environmental and community safety issues
  • Liaising with local communities, businesses, stakeholders, and internal and external partners
  • Dealing with customer complaints and responding within timescales
  • Protecting estate buildings and occupiers with the use of CCTV and access control technology
  • Undertaking operations in conjunction with the Metropolitan Police
  • Safeguarding health and safety during high-profile events such as major sporting events and concerts at Wembley Stadium and Wembley Arena.

Event Security Officer/ Response Supervisor

Carlisle Events and Security
London
01.2011 - 01.2014
  • Providing a safe environment at event venues
  • Writing accurate detailed reports which could later be used for Criminal/Civil litigation proceedings
  • Undertaking operations in conjunction with the Metropolitan Police
  • Dealing with hostile, intoxicated patrons in the safest way possible
  • Scrutiny of patrons during ingress through the use of metal arches, bag searches, and hand-winding techniques
  • Responding to any potential crowd issues, breaking up fights, and providing escorts of unruly fans when ejections are warranted.

Education

Revenue Protection Training First Aid Training (1-Day First Aid at Work Course) Advanced Customer Service Training Conflict Management -

Service Griffin Training (Anti-Terrorism) Fire Safety Course Security Search Operations and vehicle search Training Air Wave Radio - undefined

Practical Leadership & Motivation

Structured Problem Solving - undefined

Equality and Diversity Training - undefined

Skills

  • CPR and First Aid
  • CCTV monitoring
  • Emergency evacuation
  • Incident reports
  • Premises patrol
  • Hand-held wand operation
  • Point-of-entry screening
  • Surveillance
  • Designing security controls
  • Implementing security programs
  • Data security
  • Developing security plans
  • Critical Thinking
  • Teambuilding
  • Programme development
  • Problem-solving
  • Leadership
  • Time management
  • Communication skills
  • Customer-focused
  • Public relations
  • Knowledge of [Software]

Languages

English
Fluent

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline

Revenue Protection officer - Transport for London (ISS Facility Services)
01.2016 - Current
Estate Protection Officer - Wembley Park Estate
01.2013 - 01.2016
Event Security Officer/ Response Supervisor - Carlisle Events and Security
01.2011 - 01.2014
- Revenue Protection Training First Aid Training (1-Day First Aid at Work Course) Advanced Customer Service Training Conflict Management,
- Service Griffin Training (Anti-Terrorism) Fire Safety Course Security Search Operations and vehicle search Training Air Wave Radio,
- Structured Problem Solving,
- Equality and Diversity Training,
Ibrahim Abdul Rahman