Ian ROBERTS
HORSHAM,West Sussex
Summary
Dedicated professional specializing in time optimization and maintaining a polished appearance. Proven ability to manage high-stress situations with discretion and diplomacy, showcasing physical stamina and agility. Reliable and punctual, providing support for special needs passenger assistance. Aims to leverage basic computer skills to improve operational efficiency in the industry.
Overview
49
49
years of professional experience
2048
2048
years of post-secondary education
Work history
Trainer in communications equipment
Openreach
Crawley, West Sussex
03.2012 - 12.2025
- Facilitated positive shifts in employee attitudes towards continual professional development.
- Collaborated with management to develop personalised employee development plans.
- Coordinated team-building activities that enhanced morale and teamwork.
- Tailored training modules to increase staff productivity.
Telecommunications engineer
Openreach/BT
Horsham, West Sussex
04.2001 - 12.2025
- Achieved optimal network functionality through constant monitoring and adjustments.
- Coordinated installation of new telecom equipment, enhancing communications infrastructure.
- Collaborated on major telecommunications projects, ensuring timely completion.
- Ensured maximum uptime of telecommunication systems, minimising disruptions for clients.
Warrant Officer Royal Engineers
Army
10.1976 - 02.2001
- Processed administrative paperwork with accuracy and speed for streamlined operations.
- Developed tactical strategies resulting in successful mission completions.
- Managed personnel files, maintaining confidentiality and accuracy.
- Administered first aid in emergency situations, ensuring immediate medical attention.
Education
NVQ Level 2 - Health and Safety
Openreach Limited
United KingdomHearts and Minds Safety Training for Team Members - Health and Safety
Openreach Limited
United Kingdom 04.2001 - 02.2024
Skills
- Time optimisation
- Maintaining professional appearance
- Basic computer literacy
- Stress tolerance capacity
- Physical stamina and agility
- Dealing with difficult situations
- Discreet and diplomatic behaviour
- Adaptability to time changes
- Punctuality and reliability
- Assertiveness
- Special needs passenger assistance
Timeline
Trainer in communications equipment
Openreach
03.2012 - 12.2025
Hearts and Minds Safety Training for Team Members - Health and Safety
Openreach Limited
04.2001 - 02.2024
Telecommunications engineer
Openreach/BT
04.2001 - 12.2025
Warrant Officer Royal Engineers
Army
10.1976 - 02.2001
NVQ Level 2 - Health and Safety
Openreach Limited