- Sports , Football, rugby and cricket i used to play but now i am just a supporter
- I love watching films
Ian Hardy
Lancing,West Sussex
Summary
Dynamic Buildings Manager with strengths in performance monitoring and team enhancement. Drives operational excellence by implementing comprehensive training programmes and fostering a culture of continuous improvement. Achieves organisational goals through strategic resource allocation and effective vendor negotiation. Experienced House & Events Manager with expertise in logistics coordination and crisis management. Delivers exceptional event experiences by managing all aspects from planning to execution, while maintaining budgetary controls. Cultivates strong relationships with stakeholders to enhance client satisfaction and repeat business. Results-oriented professional demonstrating strengths in performance monitoring and crisis management. Adapts to changing demands through effective team leadership and resource optimisation. Committed to enhancing operational results while maintaining high standards of compliance and quality. Confident leader with strong interpersonal and communication skills, proficient in fostering teamwork and collaboration. Highly adaptable with knack for problem-solving and decision-making. Proven track record in driving projects to successful completion through strategic planning and resource management. Innovative Manager with strong track record in driving business growth and enhancing operational efficiency. Demonstrates strategic thinking and exceptional leadership to inspire teams and achieve organisational goals. Leverages excellent communication skills to build strong relationships with stakeholders and foster collaborative work environment. Delivers transformative results through commitment to continuous improvement and proactive approach. Results-focused and proactive in planning day-to-day operations and solving service issues. Offers advanced abilities in tackling issues impacting team and business success. Excels at managing team and personal time to consistently exceed expectations. Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.
Overview
43
43
years of professional experience
1
1
Certification
Work History
Buildings Manager Brighton Centre
BHCC
Brighton, East Sussex
08.2011 - Current
- Monitored staff performance and developed improvement plans.
- Managed inventory control, reducing waste and ensuring optimal stock levels at all times.
- Developed and delivered comprehensive training programmes, improving team skills and performance.
- Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction.
- Conducted performance reviews, identifying areas for development and rewarding high achievers.
- Cultivated work environment focused on personal responsibility, continuous improvement and delivering high-quality results.
- Advised senior management on facilities needs and delivered ongoing operational support.
- Supervised supply purchases, management and tracking in line with budgetary requirements.
- Optimised workforce scheduling, balancing team workload to prevent burnout and maintain morale.
- Managed organisational resources to meet administrative and operational needs whilst adhering to budgetary guidelines and meeting quality and schedule demands.
- Recruited and hired staff for organisational vacancies and enforced consistent policies across workforce.
- Coordinated strategic plans for administrative services management and optimisation to best use available resources.
- Oversaw compliance with regulatory standards, passing all inspections without any violations.
- Investigated issues impacting organisational operations and service delivery to understand root causes, prepare detailed reports and recommend corrective actions.
- Drove company growth with proactive mindset and results-oriented plans for business operations.
- Sourced vendors and suppliers for business needs and negotiated terms for optimum service delivery.
- Set up business contracts, obtained signatures and processed paperwork.
- Fostered strong relationships with key clients, resulting in a 25% increase in repeat business.
- Modelled business processes to identify strengths, weaknesses and opportunities for improvement.
- Prepared statements detailing operational detail and key performance indicators.
- Implemented cost-saving strategies, resulting in a 15% reduction in operational expenses over two years.
- Set accurate budgets based on historical data and forecasted trends to keep operations financially sound.
- Directed crisis management efforts during unforeseen events, minimising disruption to operations.
- Chaired cross-functional meetings, promoting effective communication between departments.
- Directed daily operation of [Type] business and flexed with changing demands to consistently meet objectives.
- Oversaw work of administrative staff supporting [Type] operations and facilitated key cross-functional collaboration.
- Coordinated with IT department to upgrade systems, enhancing operational efficiency by 25%.
- Turned corporate mandates into actionable directives for mid- and low-level staff.
- Orchestrated the launch of three major projects, delivering each under budget and ahead of schedule.
House & Events manager Brighton Centre
BHCC
Brighton, East Sussex
04.2004 - 08.2011
- Managed small and large scale events, conferences and seminars.
- Handled crisis management efficiently, resolving unexpected issues swiftly to minimise disruption and maintain high standards.
- Managed all logistical aspects of events, from venue selection to transportation arrangements, ensuring smooth operations.
- Organised catering, venues and AV requirements for conferences.
- Negotiated costs with suppliers to maximise event budget.
- Planned and organised invites and participant registration.
- Consulted with clients to determine event requirements and assess package options.
- Developed and maintained relationships with key stakeholders, including sponsors, vendors, and clients, to support event success.
- Sourced external service and resource suppliers to achieve exact client requirements.
- Coordinated decorations and accessories for parties, weddings and media events.
- Handled administrative requirements for events to manage contracts, payments and records.
- Tailored event content and activities to meet specific client objectives, delivering bespoke solutions for each project.
- Led event staff and contractors in production and logistics to meet key deadlines.
- Monitored event trends and innovations, incorporating cutting-edge ideas to stay ahead in a competitive market.
- Attained cost-effective accommodation and transport for large-scale events.
- Inspected facilities ahead of conferences to maintain quality standards.
- Negotiated contracts with venues, caterers, and suppliers, securing favourable terms and cost savings without compromising quality.
- Implemented innovative event concepts and themes, creating memorable experiences and positive attendee feedback.
- Conducted post-event evaluations, analysing feedback to identify areas for improvement and inform future event planning.
- Controlled inventory of event supplies and equipment, conducting regular audits to prevent shortages and ensure readiness.
- Utilised social media platforms effectively to promote events, reaching target audiences and driving engagement.
- Applied for necessary permits to assure complete event compliance.
- Performed relevant risk assessments for faultless health and safety standards.
- Completed evaluations and reported outcomes to improve future event planning.
- Facilitated team meetings and training sessions, enhancing skills and fostering a culture of excellence within the event management team.
- Costed events within bespoke budgets, providing clear pricing breakdowns.
- Adapted event packages to suit client needs whilst achieving revenue targets.
- Coordinated with security services to develop comprehensive safety plans, guaranteeing the well-being of all participants.
- Secured VIP talent, coordinating logistics and scheduling requirements.
- Led cross-functional teams, fostering collaboration and ensuring timely completion of event milestones.
- Orchestrated seamless execution of large-scale corporate events, managing budgets up to £100, 000 and exceeding client expectations.
House & Events Manager Hove centre
BHCC
Brighton, East Sussex
08.2000 - 05.2004
- Managed small and large-scale events, including conferences and seminars.
- Handled crisis management efficiently, resolving unexpected issues to minimize disruptions.
- Oversaw all logistics, from venue selection to transportation arrangements, ensuring smooth operations.
- Negotiated with suppliers to maximize event budgets and reduce costs.
- Consulted with clients to assess requirements and tailor event packages accordingly.
- Developed relationships with key stakeholders, including sponsors and vendors, to support event success.
- Coordinated decorations and accessories for various events, ensuring aesthetic alignment with client objectives.
- Conducted post-event evaluations, analyzing feedback to identify improvements for future planning.
Senior Electrical Technician
BHCC
Brighton, East Sussex
03.1998 - 07.2000
- Completed electrical work, including maintenance, installation, and repairs within budget constraints.
- Led installation and commissioning of electrical systems in commercial buildings, adhering to safety regulations.
- Conducted routine maintenance and testing on commercial and domestic electrical systems to ensure compliance.
- Troubleshot electrical issues using specialized testing devices, identifying hazards and repair needs.
- Directed a team of junior electricians, providing guidance to enhance skills and work quality.
- Inspected electrical systems and components, preparing reports in accordance with national standards.
- Streamlined electrical maintenance procedures, improving service quality and operational efficiency.
- Developed safety protocols for installations, minimizing risks of accidents on site.
Electrical Maintenance Technician
Brighton Borough Corporation
Brighton, East Sussex
01.1990 - 03.1998
- Troubleshot electrical issues using specialist testing devices to ensure optimal performance.
- Completed maintenance, installation, and repairs within budget constraints.
- Updated electrical schematics and documentation after modifications or new installations.
- Inspected wiring regularly to verify safety and proper working order.
- Installed new electrical systems, including wiring and control panels, enhancing efficiency.
- Planned electrical layouts based on job specifications for streamlined execution.
- Directed electricians in installation and maintenance of electrical systems, ensuring compliance with safety standards.
- Managed inventory of electrical supplies, maintaining availability for project demands.
casual Maintenance and stage Electrician
Theatre Royal Brighton
Brighton, East Sussex
05.1983 - 12.1989
- Performed daily building maintenance to ensure optimal functionality.
- Configured lighting setups for shows to create desired atmosphere.
- Operated lighting equipment during performances to enhance visual experience.
- Assisted stage crew with setup and operation of shows for smooth execution.
Maintenance Electrician
Bessons plastics moulding
Lancing, West Sussex
08.1987 - 11.1987
- Collaborated with maintenance team to ensure optimal performance of injection moulding machinery.
- Performed independent troubleshooting on electrical issues related to injection moulding machinery.
- Executed daily electrical maintenance tasks to uphold factory operations.
- Reported incidents and issues to line manager for prompt resolution.
- Anticipated potential mechanical failures in machinery to minimize downtime.
- Identified and forecasted electrical issues to maintain system reliability.
- Compiled lists of required parts for inventory management.
- Ensured electrics stayed functional, operational and safe by conducting regular inspections and servicing.
- Conducted adjustments, replacements and repairs on faulty wiring, completing within deadline dependent situations.
- Performed detailed inspections of electrical installations to identify and rectify potential hazards.
- Installed and adjusted electrical equipment, apparatus and machinery for optimal functionality.
- Conducted routine inspections and maintenance on electrical equipment, ensuring optimal performance and longevity.
- Repaired electrical machinery with First Time Right (FTR) approach.
- Used excellent inspection and fault-finding expertise to troubleshoot and repair complex system failures.
Youth Training scheme
Theatre royal brighton
Brighton, East Sussex
03.1983 - 02.1984
- Collaborated with daytime maintenance staff to ensure seamless operational continuity.
- Assisted in setting up lighting for shows, enhancing visual presentation.
- Supported stage staff in show setup, ensuring optimal performance conditions.
- Collaborated with team members to achieve target results.
- Maintained clean, safe working environments to eliminate accident risks.
- Built and maintained courteous and effective working relationships.
- Picked up additional tasks to aid team success.
- Enhanced working relationships by participating in team-building activities.
- Demonstrated consistent hard work and dedication to achieve results and improve operations.
Education
GCSEs - School
Boundstone School
Lancing1983
Skills
- Performance monitoring
- Project management
- Team building
- Employee training
- Resource allocation
- Vendor negotiation
- Crisis management
- Inventory control
- Regulatory compliance
- Event logistics
- Relationship management
- Customer relationship building
- Operational support
- Department management
- Outstanding customer service
- Negotiation
- Quality control procedures
- Crisis handling
- Negotiation techniques
Certification
- NEBOSH certificate
- City & Guilds electrical qualification
Interests
Accomplishments
- I believe i have accomplished a lot at the Brighton Centre. I have been apart of a team that has made wide spread changes to the venue. I am very proud of the part i played in the regeneration of the venue.
- I have been married for 28 years and have 2 beautiful children
Timeline
Buildings Manager Brighton Centre
BHCC
08.2011 - Current
House & Events manager Brighton Centre
BHCC
04.2004 - 08.2011
House & Events Manager Hove centre
BHCC
08.2000 - 05.2004
Senior Electrical Technician
BHCC
03.1998 - 07.2000
Electrical Maintenance Technician
Brighton Borough Corporation
01.1990 - 03.1998
Maintenance Electrician
Bessons plastics moulding
08.1987 - 11.1987
casual Maintenance and stage Electrician
Theatre Royal Brighton
05.1983 - 12.1989
Youth Training scheme
Theatre royal brighton
03.1983 - 02.1984
GCSEs - School
Boundstone School