Ian Daniel
Cannock,Staffordshire
Summary
I have spent most of my life in sales, in various industries and both to the public and business to business including the follwing;
Steelwork industry, both office based and out on the road.
Home improvements (windows and roofline products) direct to the public
Leisure Industry, selling caravans, campervans and campervan conversions, accessories and awnings.
Overview
21
21
years of professional experience
Work History
Director
Styleline Conversions Ltd
Sutton Coldfield, West Midlands
02.2018 - 10.2024
- Established budgets based on historical, current and forecasted business data.
- Initiated and oversaw marketing campaigns.
- Led negotiations with vendors and suppliers, securing favourable terms.
- Directed day-to-day work of 4 employees.
Accessory Shop Manager
Canwell Caravans Ltd
Sutton Coldfield, West Midlands
09.2012 - 01.2018
- Delivered excellent customer experiences with personalised service approach.
- Provided insightful product knowledge to customers, enhancing their shopping experience,.
- Maintained detailed and current records of inventory, personnel activities and business finances.
- Assisted customers in making informed buying decisions through expert advice on products,.
- Negotiated with suppliers for better prices, leading to improved profit margins.
- Ensured cleanliness of shop premises, presenting a professional image to customers.
- Coordinated promotional events, creating greater brand awareness within the local community.
Caravan Sales Executive
Canwell Caravans Ltd
Sutton Coldfield, West Midlands
07.2003 - 08.2012
- Delivered exceptional customer service, addressing customer queries and handling customer complaints.
- Managed client relationships from early stages of sales process through to post-sales
- Established and maintained positive, profitable client relationships through superb communication.
- Streamlined sales process to enhance operational efficiency and productivity.
- Maintained contact with customers throughout sales and pre-delivery process.
- Prioritised important tasks effectively under pressure situations ensuring seamless operations during peak times.
- Demonstrated product features and functions to engage potential customers.
- Negotiated best-possible prices for maximised profit levels.
- Maintained an extensive knowledge of all products offered, assisting in informative customer interaction.
- Provided customers with price information and handled financial transactions.
- Increased customer engagement by delivering high-quality product demonstrations.
Education
A-Levels - Mathematics
Cardinal Griffin
CannockA-Levels - Physics
Cardinal Griffin
CannockA-Levels - Economics
Cardinal Griffin
CannockSkills
- Product knowledge
- Resilience under pressure
- Negotiation expertise
- Database management
- Data collection and analysis
- Strategic thinking
- Inventory management
- Operations management
- Effective communication
Timeline
Director
Styleline Conversions Ltd
02.2018 - 10.2024
Accessory Shop Manager
Canwell Caravans Ltd
09.2012 - 01.2018
Caravan Sales Executive
Canwell Caravans Ltd
07.2003 - 08.2012
A-Levels - Mathematics
Cardinal Griffin
A-Levels - Physics
Cardinal Griffin
A-Levels - Economics
Cardinal Griffin
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