Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Timeline
Generic
Joseph Thomson

Joseph Thomson

Cannock,Staffordshire

Summary

A dedicated professional with two years of experience in enhancing customer satisfaction and understanding consumer needs. Recognised for consistently boosting store performance by ensuring customers leave satisfied, earning commendations from managers and colleagues. Demonstrates strong teamwork skills, often leading teams in both professional and sports settings due to exceptional work ethic, leadership, and confidence under pressure. Committed to maintaining a positive work environment and continuously improving personal performance.

Overview

2
2
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work history

Store collegue

Asda
Cannock, Staffordshire
09.2023 - Current
  • Ensured store cleanliness for a presentable and welcoming environment.
  • Trained newly hired staff, leading to efficient work performance.
  • Performed cash handling tasks to facilitate smooth transactions at the checkout.
  • Provided excellent customer service by addressing queries and resolving complaints swiftly.
  • I worked in multiple different departments and performed excellently around all departments even if I was not fully trained or had insufficent experience in the role I provided impressive knowledge to understand the departments quickly.
  • I provided a secured loss prevention by monitoring the shop floor vigilantly.
  • I offered proffesional advice on products with led to swift purchases.

KFC front of house collegue

Kfc
Cannock, Staffordshire
04.2023 - 08.2023
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours, picked up overtime and worked bank holidays with weekends.
  • Always turned up on time and was ready to tackle on the working day.
  • Provided friendly customer service and always put the customers needs first before mine.

Education

A-Levels - Sport and exercise scince

Stafford College
Stafford
09.2023 - 05.2025

Skills

    In my two years of constant work I have mastered the craft of customer satisfaction and the understanding of the customers wants and needs From the years of work I have learned many ways in which have improved my ceiling on work as a general Improving my friendliness to customers and always keeping a bright and warm smile on my face to make the customer feel welcome and free in store

    My store performance boosting was always noticed as when I was involved in suiting customers wants and needs I always come through with effective ways too make sure they would not leave the store empty handed This was noticed fro many managers and colleagues and I was often rewarded for the hard work I added to the team

    I am also a big team person I strive to be in a working team to boost my work ethic and also to encourage my colleagues to also work to their best I have been captained many times in my sports teams this is because of my work ethic, leadership and confidence whilst under pressure

    Another skill of mine is work ethic no matter what the situation I will always work hard to help the team and keep my self satisfied and happy with the work im producing

Affiliations

  • Semi professional football
  • Gym
  • Coaching sport camps

Certification

Driving lisence

1st year Merit in sports and exercise science BTEC


Timeline

Store collegue

Asda
09.2023 - Current

A-Levels - Sport and exercise scince

Stafford College
09.2023 - 05.2025

KFC front of house collegue

Kfc
04.2023 - 08.2023

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Joseph Thomson