Summary
Overview
Work history
Education
Skills
Websites
Activities & Achievements
Core Projects
Affiliations
Languages
Timeline
BusinessAnalyst

Sagar

Hayes,UK

Summary

Successful and motivated individual known for exceptional skills in customer service and team coordination. Able to remain poised in high-pressure environments and handle multiple tasks efficiently. Seeking a position in the restaurant or hospitality industry where interpersonal skills and dedication to quality service can be fully utilized..

Overview

1
1
year of professional experience
8
8
years of post-secondary education

Work history

Acting Shift Lead / Assistant Manager

Baba Chai Bar
Manali, India 175131
03.2025 - 12.2025
  • Took charge of day-to-day operations for the Manali outlet during scheduled shifts in a multi-location family brand (4 locations nationwide).
  • Supervised and coordinated a small team during busy windows to ensure efficient order flow and positive customer experience.
  • Handled billing, reconciled takings, and prepared simple performance notes for owners/management.
  • Improved customer engagement through upselling and quick problem resolution; supported training of new staff in service and till procedures.
  • Liaised with suppliers and management for deliveries, stock rotation and shift planning to maintain smooth operations.
  • Overall, Provided table and counter service, explained menu options, processed payments efficiently, and ensured guests were satisfied throughout their visit.

Kitchen Assistant & Cashier

Baba Chai Bar
Manali, India
08.2024 - 02.2025
  • Prepared fast-food items and beverages (including pizzas and popular takeaway items) to order during peak service periods.
  • Operated POS/till systems and processed cash and digital payments accurately, performed end-of-shift cash reconciliation.
  • Handled high-volume service of 300+ daily orders while supporting kitchen preparation and processing cash/card transactions accurately.
  • Monitored inventory levels, assisted with stock intake and basic reorder coordination to avoid shortages during busy periods.
  • Maintained food-safety and hygiene standards (cleaning, safe storage, and prep area organisation) to meet daily service needs.

Education

MSc - Cyber Security - Level 7

University of West London
Ealing, London, UK W5 5RF
02.2026 - 02.2027

Bachelor of Technology - Electronics & Communication Engineering with AI & ML - Level 6

DCRUST
Murthal, INDIA
08.2021 - 07.2024

Diploma - Mechanical Engineering - Level 3

Government Polytechnic Sonipat
Sonipat, INDIA
07.2018 - 07.2021

Matriculation (10th Grade) - A level equivalent

BSEH
Haryana, INDIA
01.2017 - 01.2018

Skills

  • Customer Satisfaction
  • Customer Engagement
  • Communication Skills
  • Typing Speed (Qwerty) – 90 WPM
  • Technical proficiency
  • MS Excel, Word, Power Point
  • HTML, CSS, JavaScript (Front-end Web Development)
  • AutoCAD, SolidWorks (3d Designing)
  • Verilog, Arduino Programming
  • C (Competitive Programmer) , Python(Intermediate), Java(Basic)
  • Node JS, MySQL, Git
  • Django Framework, Ngrok

Activities & Achievements

  • I represented my university during a five-day NAAC and NBA accreditation evaluation, presenting institutional achievements, academic projects, research initiatives, and student accomplishments to external evaluators. I coordinated interactions between faculty, students, and administrative staff, providing insights into teaching quality, program delivery, and institutional practices. I assisted in preparing and presenting supporting documentation to demonstrate compliance with accreditation criteria, including governance, infrastructure, curriculum quality, and student support services. By effectively communicating the university’s strengths and quality assurance processes, I contributed to a smooth evaluation, helping evaluators gain a clear understanding of the institution’s performance, initiatives, and commitment to continuous improvement.
  • Awarded a full tuition fee waiver scholarship for ranking in the Top 10% of students.
  • Co-coordinator of the Centralized Purchase Committee for the university's annual Technical fest, Technova 2k23.
  • Volunteering Work during COVID 19 – Distribution of food products and blankets to needy people.
  • Secured 1st place in the Machine Mantra event and 2nd place in Robo Soccer at university-level technical competitions.

Core Projects

1. Smart IOT Food Quality Monitoring System

Jan 2024 - May 2024

- Developed a Smart IoT Food Quality Monitoring System using Arduino Uno with Wi-Fi connectivity for real-time environmental monitoring. Implemented methane gas and temperature sensors to detect spoilage indicators and transmit data to a custom-built Flutter mobile application for remote tracking and alerts.

2. Automatic Bridge Damage Prevention System

Aug 2023 - Dec 2023

- Designed and developed an automated bridge safety system using water level sensors to detect rising water levels and potential flood risks. Integrated Bluetooth communication to trigger SOS alerts to connected mobile devices. Implemented a controlled lifting mechanism to raise the bridge smoothly during high water conditions, ensuring structural protection and safe operation.

3. Real-estate Responsive Website (Front-end Implementation)

June 2023- July 2023

Designed and developed a fully responsive real-estate website using HTML, CSS, and JavaScript. Implemented mobile-first design principles to ensure compatibility across desktops, tablets, and smartphones. Created interactive property listings, navigation menus, and dynamic UI components to enhance user experience. Optimized layout structure and styling for fast loading and smooth responsiveness across different screen sizes.

Affiliations

  • Networking – Enjoy interacting with people, building connections, and learning from diverse perspectives.
  • Programming – Interested in developing projects, problem-solving, and exploring new technologies.
  • Exploring – visiting new places and learning about different cultures;
  • Cooking – experimenting with dishes from scratch.

Languages

- Hindi (Fluent)
Proficient (C2)
- English (Competent)
Advanced (C1)
- Japanese (Basic)
Beginner (A1)
- German (Basic)
Beginner (A1)

Timeline

MSc - Cyber Security - Level 7

University of West London
02.2026 - 02.2027

Acting Shift Lead / Assistant Manager

Baba Chai Bar
03.2025 - 12.2025

Kitchen Assistant & Cashier

Baba Chai Bar
08.2024 - 02.2025

Bachelor of Technology - Electronics & Communication Engineering with AI & ML - Level 6

DCRUST
08.2021 - 07.2024

Diploma - Mechanical Engineering - Level 3

Government Polytechnic Sonipat
07.2018 - 07.2021

Matriculation (10th Grade) - A level equivalent

BSEH
01.2017 - 01.2018
Sagar