Iain Laycock
Wythenshawe ,Greater Manchester
Summary
Highly skilled and CPC-certified driver with extensive expertise in road safety, navigation, and route planning. Demonstrates a professional manner, excellent timekeeping, and a clean driving record while ensuring compliance with road regulations and tachograph management. Proficient in GPS mapping, satnav systems, trailer inspection, and securing loads to guarantee safe and efficient transport. Adept at customer relations and problem-solving to deliver exceptional service and maintain reliability in all operations. Committed to upholding industry standards while pursuing opportunities to optimise logistics and enhance operational efficiency.
Overview
29
29
years of professional experience
Work History
HGV class 1 driver
Bradley Allen Transport
Manchester, Lancashire
10.2024 - Current
- I've been doing weekend work to gain experience and feel ready now to move forward towards future opportunities.
- Enhanced vehicle longevity with regular maintenance checks and servicing.
- Worked flexible hours including weekends, holidays, and nights to meet business needs.
- Delivered goods promptly, ensuring customer satisfaction and repeat business.
- Conducted thorough pre-trip inspections to prevent on-road mechanical breakdowns.
Private Hire Taxi Driver
Club cars
Manchester, Lancashire
04.2016 - Current
- Provided outstanding customer service by engaging in friendly conversation with customers, increasing repeat bookings.
- Offered additional assistance to disabled passengers and stowed equipment in correct locations.
- Delivered professional, courteous service by going extra mile to assist passenger.
- Remained up-to-date with traffic legislation changes for continued compliance with relevant regulations.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Notified management of vehicle safety concerns and issues.
- Cleaned and inspected vehicle following every shift, maintaining high-standards of cleanliness to enhance customer experience.
- Remained calm during rush hour and other stressful driving situations.
- Washed and cleaned vehicle exterior weekly, keeping vehicle presentable and clean.
- Assessed passenger fees, collected monies and secured cash against theft.
- Applied personal road knowledge and GPS application to set shortest routes.
Store Assistant
Asda
Manchester, Greater Manchester
08.2011 - 04.2016
- Helped customers to select products best suited to their tastes, style and needs.
- Re-stocked shelves within given time frame after closing, beating company deadlines.
- Loaded and unloaded goods from delivery trucks using specialist equipment, such as forklifts and dollies.
- Re-stocked shelves within 8 hour time frame after closing, beating company deadlines.
- Handled complaints efficiently, ensuring customer satisfaction.
Shop Assistant
forbhoys newsagents
Manchester, Greater Manchester
03.2001 - 08.2011
- Created attractive displays for merchandise to enhance sales.
- Delivered on store targets with strong sales and customer service skills.
- Handled special customer requests to locate out-of-stock items.
- Encouraged customer loyalty by building positive rapport with regular customers.
- Organised and displayed items in visually appealing manner.
- Created visually-appealing displays to attract potential clients and drive sales.
- Kept shelves neat, clean and organised through visual merchandising.
- Assisted customers with wide selection of products and services.
Warehouse Assistant
village lighting ltd
Manchester, Greater Manchester
06.1996 - 02.2001
- Maintained cleanliness and organisation of warehouse to support smooth workflow.
- Assessed packages and counted stock to ensure delivery accuracy before unloading and processing.
- Cleaned and maintained warehouse in compliance with safety standards.
- Picked orders to meet productivity targets.
- Assisted team members with picking, packing and processing tasks to increase overall warehouse efficiency.
- Transported pallets and heavy stock using forklift equipment.
- Accurately followed verbal and written directions.
- Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
- Transferred materials weighing up to 10kg above head using safe manual lifting techniques.
- Understood warehouse product placement, enabling efficient picking and packing services.
- Provided accurate stock reports to warehouse manager to allow for timely reordering.
Education
GCSEs - GCSE
South Manchester High School
ManchesterSkills
- Customer Relations
- Navigation
- Securing Load
- Professional Manner
- Clean Driving Record
- Route Planning
- CPC certified
- Coupling and uncoupling
Additional Information
- I am hard hard working, flexible, reliable person with a confident and enthusiastic approach to my work. Honest and trustworthy with the ability to work equally well on my own initiative or as part of a team. I am capable of adapting to new situations quickly and thrive on learning new skills. I enjoy working with the general public and fully understand the need to give excellent customer service at all times in all aspects of business.
Affiliations
- I enjoy spending time with my family, I also play some different sports from Football to Badminton.
References
References available upon request.
Timeline
HGV class 1 driver
Bradley Allen Transport
10.2024 - Current
Private Hire Taxi Driver
Club cars
04.2016 - Current
Store Assistant
Asda
08.2011 - 04.2016
Shop Assistant
forbhoys newsagents
03.2001 - 08.2011
Warehouse Assistant
village lighting ltd
06.1996 - 02.2001
GCSEs - GCSE
South Manchester High School
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