Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
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Huw Owen

Mold,Flintshire

Summary

Dedicated professional with a strong educational background in History, Geography, and Education, complemented by practical experience as an ICT Technician. Proficient in ICT systems and hardware, with a commitment to continuous learning and development. Demonstrated teamwork and communication skills through participation in outdoor activities and team sports. Eager to contribute to a dynamic team and leverage skills for mutual success in a professional environment.


Ambitious individual brings skills in file management and schedule coordination. Thrives in fast-paced environments with keen attention to detail and solid time management skills. Motivated to contribute high-value support to team projects.

Overview

10
10
years of professional experience
2026
2026
years of post-secondary education

Work history

Administrative Officer

Department For Work & Pensions
Bangor, Gwynedd
01.2023 - Current
  • Simplified complex information via clear, concise written communication skills; eased understanding across departments.
  • Managed incoming calls for efficient handling of enquiries and complaints.
  • Facilitated increased team collaboration with effective interpersonal skills.
  • Adapted quickly to changes in procedures or policies; maintained consistency in output quality despite fluctuations in workload demands.
  • Handled confidential documents with utmost care; ensured data security at all times.
  • Streamlined processes with proactive problem-solving abilities.
  • Provided excellent customer service for improved client satisfaction.

Delivery Driver

Dominos Pizza
08.2021 - 07.2025
  • To better support my final study year commitments at Bangor University, I decided to move on from my employment with Tesco and became a Delivery Driver with Domino's Pizza in August 2021.
  • I enjoy the opportunity to work on my own initiative and having the use of my own vehicle.
  • As I am often delivering to personal address with this role, confidentiality is key to gaining trust and ensuring others that I am responsible in my work.

Bakery Assistant

Tesco
04.2016 - 07.2021
  • At Tesco, I worked within the store’s bakery, where I was responsible for baking pastries and bread products to a high standard for varied customers.
  • I learned valued lessons in customer service and dealing with a diverse population, which also involved occasional scenarios of dealing with incidents and complaints in a professional manner.

Ict Technician

Ecosystems IT
11.2015 - 02.2016
  • My main duties included Data Erasing tasks such as destroying hard drives but also included a variety of other ICT related tasks, involving networking and refurbishing work.
  • I was responsible for insuring that all data storage devices delivered to the company were handled in compliance with the Data Protection Act.
  • Attention to detail was essential and I was highly commended for my work.

Education

BA (Hons) - Primary Education

Bangor University
09.2018 - 07.2022

Certificate in Welsh Language Skills -

WJEC

Skills

  • Welsh language proficiency
  • Full driving license

Affiliations

  • Football
  • Rugby
  • Technology

References

References available upon request.

Timeline

Administrative Officer

Department For Work & Pensions
01.2023 - Current

Delivery Driver

Dominos Pizza
08.2021 - 07.2025

BA (Hons) - Primary Education

Bangor University
09.2018 - 07.2022

Bakery Assistant

Tesco
04.2016 - 07.2021

Ict Technician

Ecosystems IT
11.2015 - 02.2016

Certificate in Welsh Language Skills -

WJEC

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Huw Owen