Husaam Naveed

Built and managed a portfolio of road freight customer across the assigned sales region.

Used sales techniques such as telesales in order to find new business opportunities consistently which eventually led to the promotion to Senior Account Manager.

Built strong relationships with internal and external stakeholders, in order to satisfy customer needs. This included regularly visiting customers for QBR's.

Coordinated with finance department to manage account finances efficiently.

Resolved and escalated issues and liaised with clients to restore satisfaction and promote retention.

Experience dealing with Key Accounts also during this period and managing demanding customers.

Built and managed a portfolio of road freight customer across the assigned sales region.

Used sales techniques such as telesales in order to find new business opportunities consistently which eventually led to the promotion to Senior Account Manager.

Built strong relationships with internal and external stakeholders, in order to satisfy customer needs. This included regularly visiting customers for QBR's.

Coordinated with finance department to manage account finances efficiently.

Resolved and escalated issues and liaised with clients to restore satisfaction and promote retention.

Experience dealing with Key Accounts also during this period and managing demanding customers.

Supported two senior freight account managers with out of office support as well as day to day operation. This exposed me to the requirements of a multitude of customers and set the standard for the customer service I offer till this day.

Ensured all compliancy rules were upheld and worked closely with the team around me to absorb the best ways of working.

Managed my own portfolio of customers, whilst learning key skills on the job. Made a consistent effort to keep a key focus on the retention of business and holding profit margins.

Consistently demonstrated initiative which allowed management to trust me with further responsibilities, eventually leading to a promotion into Account Management.