Humphrey Ampah
AWS DevOps Engineer
Oldham,MAN
Summary
A highly skilled DevOps Engineer with 10 years of experience in designing, implementing, and managing scalable infrastructure solutions. Dedicated to leveraging automation, CI/CD pipelines, and cloud technologies to optimize software development and deployment processes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
DevOps Engineer
CloudRock Consultancy
03.2023 - Current
- CI/CD Pipeline Management: Architected and deployed CI/CD pipelines using Jenkins, resulting in 40% reduction in deployment times.
- Cloud Infrastructure: Designed and maintained scalable AWS environments utilising CloudFormation and Terraform.
- Configuration Management: Automated configuration management with Ansible.
- Containerisation: Spearheaded migration of applications to Docker containers and oversaw Kubernetes cluster management, enhancing resource utilisation by 40%.
- Monitoring & Logging: Established comprehensive monitoring and logging systems with Prometheus, Grafana, ELK stack, and Splunk.
- Security: Implemented and enforced security best practices, including IAM roles, policies, encryption, and network security groups.
- Collaboration: Partnered closely with development, QA, and operations teams to streamline release processes and enhance communication.
- Monitored automated build and continuous software integration process to drive build/release failure resolution
Cloud Engineer
Electoral Commission of Ghana
10.2017 - 07.2022
- Cloud Services Management: Oversaw AWS cloud services, achieving uptime of 99.9% across all systems.
- System Monitoring: Deployed monitoring tools such as CloudWatch and Grafana, reducing system downtime by 20% through proactive issue detection.
- Automation & Scripting: Created automation scripts in Python and Bash, cutting down manual intervention in routine tasks by 40%.
- Configuration Management: Automated server configurations with Ansible, ensuring consistent environments across development, staging, and production, and reducing configuration drift incidents by 35%.
- Security Compliance: Supported implementation of security best practices and compliance standards, contributing to 100% pass rate in security audits.
- Support & Troubleshooting: Provided support and troubleshooting for cloud-based applications, resolving 95% of incidents within SLA timeframes.
- Backup & Recovery: Developed and maintained backup and recovery solutions, achieving recovery point objective (RPO) of 30 minutes.
IT Technician
National Identification Authority
09.2011 - 08.2017
- Hardware & Software Support: Delivered comprehensive support for hardware and software to over 500 machines, achieving 90% satisfaction rate in annual surveys.
- System Maintenance: Performed regular maintenance and updates on Windows and Linux systems, reducing system downtime by 35%.
- Network Administration: Managed network devices, including routers, switches, and firewalls, ensuring stable and secure network environment.
- • User Training: Conducted training sessions increasing user proficiency and reducing support requests by 20%.
- • Troubleshooting: Diagnosed and resolved technical issues promptly, maintaining resolution rate of 90% on first contact.
- • Security Management: Implemented and enforced security protocols and best practices, resulting in 35% reduction in security incidents.
- • Backup & Recovery: Managed backup and recovery operations, ensuring data integrity and achieving a 100% success rate in data recovery drills.
- • Documentation: Created and maintained detailed documentation of IT processes, system configurations, and troubleshooting guides, improving team efficiency and knowledge sharing.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Education
Professional Certificate in IT - Information Technology
IPMC
Ghana09.2010
Skills
- Cloud Platforms: AWS
- Infrastructure as Code (IaC): Terraform, Ansible
- CI/CD: Jenkins, GitLab CI/CD
- Containerization and Orchestration: Docker, Kubernetes
- Monitoring and Logging: Prometheus, Grafana, ELK Stack
- Scripting: Python, Bash, PowerShell
- Version Control: Git, GitHub
- Configuration Management: Ansible
- Test Automation
- Containerisation Technologies
- Maintenance and troubleshooting
- Configuration Management
Certification
- AWS Certified DevOps in view
- Kubernetes Certified Administrator (CKA) in View
Accomplishments
- Achieved a 40% reduction in deployment times by implementing and optimizing automated CI/CD pipelines.
- Enhanced system reliability and reduced downtime by 30% through proactive monitoring and effective alerting.
- Successfully migrated over 50 applications to a containerized architecture, improving scalability and resource utilization.
- Reduced cloud infrastructure costs by 25% through strategic resource optimization and cost management initiatives.
- Successfully migrated legacy systems to modern cloud infrastructure, improving system reliability and scalability.
- Reduced deployment times by 50% through automation and streamlined CI/CD processes, enhancing overall operational efficiency.
- Implemented disaster recovery and failover mechanisms, ensuring high availability and minimal downtime during critical operations.
- Led initiatives to achieve ISO/IEC 27001 certification for information security management, ensuring adherence to global standards.
Timeline
DevOps Engineer
CloudRock Consultancy
03.2023 - Current
Cloud Engineer
Electoral Commission of Ghana
10.2017 - 07.2022
IT Technician
National Identification Authority
09.2011 - 08.2017
Professional Certificate in IT - Information Technology
IPMC
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