Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
BusinessAnalyst

Humphrey Ampah

AWS DevOps Engineer
Oldham,MAN

Summary

A highly skilled DevOps Engineer with 10 years of experience in designing, implementing, and managing scalable infrastructure solutions. Dedicated to leveraging automation, CI/CD pipelines, and cloud technologies to optimize software development and deployment processes.

Overview

13
13
years of professional experience
1
1
Certification

Work History

DevOps Engineer

CloudRock Consultancy
03.2023 - Current
    • CI/CD Pipeline Management: Architected and deployed CI/CD pipelines using Jenkins, resulting in 40% reduction in deployment times.
    • Cloud Infrastructure: Designed and maintained scalable AWS environments utilising CloudFormation and Terraform.
    • Configuration Management: Automated configuration management with Ansible.
    • Containerisation: Spearheaded migration of applications to Docker containers and oversaw Kubernetes cluster management, enhancing resource utilisation by 40%.
    • Monitoring & Logging: Established comprehensive monitoring and logging systems with Prometheus, Grafana, ELK stack, and Splunk.
    • Security: Implemented and enforced security best practices, including IAM roles, policies, encryption, and network security groups.
    • Collaboration: Partnered closely with development, QA, and operations teams to streamline release processes and enhance communication.
    • Monitored automated build and continuous software integration process to drive build/release failure resolution

Cloud Engineer

Electoral Commission of Ghana
10.2017 - 07.2022
    • Cloud Services Management: Oversaw AWS cloud services, achieving uptime of 99.9% across all systems.
    • System Monitoring: Deployed monitoring tools such as CloudWatch and Grafana, reducing system downtime by 20% through proactive issue detection.
    • Automation & Scripting: Created automation scripts in Python and Bash, cutting down manual intervention in routine tasks by 40%.
    • Configuration Management: Automated server configurations with Ansible, ensuring consistent environments across development, staging, and production, and reducing configuration drift incidents by 35%.
    • Security Compliance: Supported implementation of security best practices and compliance standards, contributing to 100% pass rate in security audits.
    • Support & Troubleshooting: Provided support and troubleshooting for cloud-based applications, resolving 95% of incidents within SLA timeframes.
    • Backup & Recovery: Developed and maintained backup and recovery solutions, achieving recovery point objective (RPO) of 30 minutes.

IT Technician

National Identification Authority
09.2011 - 08.2017
  • Hardware & Software Support: Delivered comprehensive support for hardware and software to over 500 machines, achieving 90% satisfaction rate in annual surveys.
  • System Maintenance: Performed regular maintenance and updates on Windows and Linux systems, reducing system downtime by 35%.
  • Network Administration: Managed network devices, including routers, switches, and firewalls, ensuring stable and secure network environment.
  • • User Training: Conducted training sessions increasing user proficiency and reducing support requests by 20%.
  • • Troubleshooting: Diagnosed and resolved technical issues promptly, maintaining resolution rate of 90% on first contact.
  • • Security Management: Implemented and enforced security protocols and best practices, resulting in 35% reduction in security incidents.
  • • Backup & Recovery: Managed backup and recovery operations, ensuring data integrity and achieving a 100% success rate in data recovery drills.
  • • Documentation: Created and maintained detailed documentation of IT processes, system configurations, and troubleshooting guides, improving team efficiency and knowledge sharing.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.

Education

Professional Certificate in IT - Information Technology

IPMC
Ghana
09.2010

Skills

  • Cloud Platforms: AWS
  • Infrastructure as Code (IaC): Terraform, Ansible
  • CI/CD: Jenkins, GitLab CI/CD
  • Containerization and Orchestration: Docker, Kubernetes
  • Monitoring and Logging: Prometheus, Grafana, ELK Stack
  • Scripting: Python, Bash, PowerShell
  • Version Control: Git, GitHub
  • Configuration Management: Ansible
  • Test Automation
  • Containerisation Technologies
  • Maintenance and troubleshooting
  • Configuration Management

Certification

  • AWS Certified DevOps in view
  • Kubernetes Certified Administrator (CKA) in View

Accomplishments

  • Achieved a 40% reduction in deployment times by implementing and optimizing automated CI/CD pipelines.
  • Enhanced system reliability and reduced downtime by 30% through proactive monitoring and effective alerting.
  • Successfully migrated over 50 applications to a containerized architecture, improving scalability and resource utilization.
  • Reduced cloud infrastructure costs by 25% through strategic resource optimization and cost management initiatives.
  • Successfully migrated legacy systems to modern cloud infrastructure, improving system reliability and scalability.
  • Reduced deployment times by 50% through automation and streamlined CI/CD processes, enhancing overall operational efficiency.
  • Implemented disaster recovery and failover mechanisms, ensuring high availability and minimal downtime during critical operations.
  • Led initiatives to achieve ISO/IEC 27001 certification for information security management, ensuring adherence to global standards.

Timeline

DevOps Engineer

CloudRock Consultancy
03.2023 - Current

Cloud Engineer

Electoral Commission of Ghana
10.2017 - 07.2022

IT Technician

National Identification Authority
09.2011 - 08.2017

Professional Certificate in IT - Information Technology

IPMC

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Humphrey AmpahAWS DevOps Engineer