Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
References
Timeline
Generic

John Slide

Oldham,MAN

Summary

My mission has always been to be the guests' first choice of venue to visit in the area. Leading from the front, inspiring the team to consistently deliver fantastic and friendly service, setting the highest standards, and delivering a quality product every time, both food and drink. Commercially aware and results-driven, I have made great success in each venue I have managed.

Overview

26
26
years of professional experience
1
1
Certification

Work History

General Manager

JW Lees
Oldham
08.2021 - Current
  • Oversaw daily operations and ensured compliance with company standards.
  • Managed staff schedules and coordinated training for new employees.
  • Fostered a positive work environment and encouraged team collaboration.
  • Enhanced customer service protocols to improve guest satisfaction levels.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Created schedules and monitored payroll to remain within budget.
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

General Manager

M&B, Marstons, Greenking & Stonegate
Hull, Liverpool, Masham, Rotherham
01.2000 - 08.2021
  • Oversaw daily business operations, ensuring compliance with company standards and policies.
  • Managed staffing schedules while coordinating training programs for new employees.
  • Analyzed sales data to identify trends, enhancing service offerings based on insights.
  • Fostered positive work environment, promoting team collaboration and morale.

Education

GED -

Birmingham University
Birmingham
06-2009

Skills

  • Operational oversight
  • Training and coaching
  • Customer service and support
  • Financial management
  • Inventory control
  • Compliance adherence
  • Leadership skills
  • Communication effectiveness
  • Flexibility in challenges
  • Quality enhancement strategies

Accomplishments

  • I have won many awards at company events with the most during my time at Stonegate. Newcomer of the year, biggest increase in food sales , and most recently in JW Lees top 10 (7) biggest increase in profitability year on year 2024/5

Certification

  • BII Cellar management
  • Personal License holder

Affiliations

  • I enjoy holidays with my wife.
  • Walking the dog
  • Reading and watching sport

References

References available upon request.

Timeline

General Manager

JW Lees
08.2021 - Current

General Manager

M&B, Marstons, Greenking & Stonegate
01.2000 - 08.2021

GED -

Birmingham University

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John Slide