Huma Lohar
Birmingham
Summary
Results-driven professional with expertise in requirements gathering, stakeholder management, and user acceptance testing. Proficient in leveraging tools such as ServiceNow, SAP S/4HANA, JIRA, and Celonis to optimise business processes and drive efficiency. Skilled in business process mapping, Lean Six Sigma methodologies, and the Agile framework to deliver impactful solutions. Adept at critical thinking and fostering collaboration to achieve organisational goals.
Demonstrates proficiency in data analysis and process optimisation, alongside well-honed communication and collaboration abilities. Aims to streamline operations and enhance organisational efficiency through strategic insights and innovative solutions.
Overview
4
4
years of professional experience
1
1
Certification
Work history
Business Process Analyst
Calor Gas, Royal Leamington Spa
Royal Leamington Spa
02.2024 - 12.2025
- Documented workflow charts and process maps using Microsoft Visio.
- Drafted procedure manuals, work definitions and standard operating procedures by job title or work area.
- Prepared proposals with revised methods, new strategies and redefined functions.
- Collaborated with cross-functional teams to define SAP development objectives.
- Supported technical needs during user acceptance testing cycles.
- Analyzed existing systems and processes, identifying areas for improvement.
- Created process maps with clear instructions and guidelines for staff members.
- Oversaw project timelines to ensure timely completion of key milestones.
- Led finance transformation projects to reach company growth goals.
- Fostered a culture of continuous improvement within the finance team.
- Developed innovative IT solutions which streamlined business processes.
- Streamlined invoice processing, enhancing overall productivity of finance department.
Business Analyst in Supply Chain
TCS Partnered with JLR, Royal Leamington Spa
Royal Leamington Spa
07.2023 - 02.2024
- Identified areas for improvement, devising and implementing cost-effective solutions to improve results.
- Produced written documentation, and visual presentations to report data to influence key stakeholders.
- Devised and led operational changes to generate significant improvements and measurable results in line with business objectives.
- Documented process flows and implemented requirements for functional improvements.
- Prepared proposals with revised methods, new strategies and redefined functions.
National IT Placement - Junior Business Analyst
ALDI Head Office, Atherstone
Atherstone
07.2021 - 09.2022
- Produced written documentation, and visual presentations to report data to influence key stakeholders.
- Devised and led operational changes to generate significant improvements and measurable results in line with business objectives.
- Documented process flows and implemented requirements for functional improvements.
- Prepared proposals with revised methods, new strategies and redefined functions.
- Contributed to SAP system design, build and deployment, leading implementation across lifecycle.
- Defined project scope, milestones and task allocation to establish and maintain clear progress plans.
- Maximised product and service project management using Agile methodologies.
- Working within ALDI's UK BI & Reporting team creating and testing reports for the business.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Used ticketing systems to manage and process support actions and requests.
- Delivered end-to-end IT systems and business change projects in line with project specifications.
Education
Bachelor of Science, First Class - Business with Computing and IT
Aston University
Skills
- Requirements Gathering
- Stakeholder Management
- User Acceptance Testing
- Lean Six Sigma
- Business Process Mapping
- Advanced understanding of Service Now
- SAP S/4HANA
- JIRA
- Celonis
- Critical Thinking
- Agile Framework
Certification
ITIL V.4 Foundation Certification
REFERENCES
References available upon request
WEBSITE, PORTFOLIO AND PROFILES
www.linkedin.com/in/huma-lohar-34321418b
Timeline
Business Process Analyst
Calor Gas, Royal Leamington Spa
02.2024 - 12.2025
Business Analyst in Supply Chain
TCS Partnered with JLR, Royal Leamington Spa
07.2023 - 02.2024
National IT Placement - Junior Business Analyst
ALDI Head Office, Atherstone
07.2021 - 09.2022
Bachelor of Science, First Class - Business with Computing and IT
Aston University