Md Faruque Hossain
Prison Officer
London,ENG
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Committed Correctional Officer skilled in maintaining order by enforcing rules and regulations in prison and jail settings. Handles difficult inmates and high-pressure situations with sound judgment and reasoned thinking demonstrated over two and half year industry history.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Prison Officer
Ministry Of Justice
Feltham, LND
08.2021 - Current
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Observed behavior of residents individually and in groups.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Conducted routine and emergency head counts.
- Completed intake paperwork, fingerprints, and searches.
- Assisted in development of procedures and policies to maintain peace and order in facility.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Managed Over 50 Prisoner for detailed work.
Postman
Royal Mail
Tottenham, LND
02.2020 - 07.2021
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Distributed mail on foot to residences and businesses, delivering to approximately 1000 customers per shift.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs
Assistant Store Manager
Pizza Express
Beaconsfield, BKM
05.2019 - 01.2020
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Increased sales by 20% within 3 months of management
Customer Service Assistant
Sainsburys LTD
London, ENG
05.2017 - 08.2018
- Answered customer questions about product availability and shipment times.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Refunded money and adjusted bills to resolve customer service or billing complaints.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Managed timely and effective replacement of damaged or missing products.
- Maintained up-to-date knowledge of product and service changes.
- Managed over 50 customers per hour in checkout.
Education
Level -1 - IT
Uxbridge College
Hayes 09.2016 - 06.2017
A level -
Talimul Ummah Cadet Madrasah
Dhaka 01.2014 - 04.2016
Skills
Suicide prevention training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Prison Officer
Ministry Of Justice
08.2021 - Current
Postman
Royal Mail
02.2020 - 07.2021
Assistant Store Manager
Pizza Express
05.2019 - 01.2020
Customer Service Assistant
Sainsburys LTD
05.2017 - 08.2018
Level -1 - IT
Uxbridge College
09.2016 - 06.2017
A level -
Talimul Ummah Cadet Madrasah
01.2014 - 04.2016
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