Hope Berman

• Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
• Handled transactions, maintaining accurate till records.
• Followed company policies whilst handling returns and exchanges, preserving customer loyalty.
• Managed fitting rooms to keep customers running smoothly
• Assisted in stock replenishment to maintain store appearance.
• Ensured store cleanliness by regularly tidying merchandise and displays.

Processed guest orders and operated cash register efficiently each shift.

Prepared hot drinks and the lunch menu as well as serving ice cream on customer requests.

maintained cafe cleanliness and followed food hygiene regulations throughout service.

• Duties include waiting on, taking orders, cash handling, ensuring customer satisfaction and handling complaints.

• Led a team of four, overseeing daily operations including opening and closing store, cash handling, stock take, and order taking. Resolved customer issues and ensured compliance with health and safety standards. Earned food hygiene certificate during supervisor training.

• I opened the pub in the morning and ensured it was clean before it opened. I also made sure hotel guests had clean and safe rooms, assisting them when necessary.

• Duties included local seafood to club members, KP work, preparing desserts, taking bookings, orders and payment, helping to organise and run member events which were often silver service as well as wakes and fairs.
• Reference - Manager - Troy Hebden
• No1troyboy@sky.com - 07738069120

• Waited on tables, handled cash, managed KP and bar work, operated till, and took bookings, orders, and payments. Assisted with wedding ceremonies and wakes.
• Reference - Restaurant manager - Anthony Rugg
• Ant.rugg@icloud.com
• 07974868118

• Served food and alcohol, handled cash, processed bookings, and managed orders and payments at the till and bar.