Hong Wong

• Daily cash allocation to customer accounts, supplier accounts, including vehicle payments,
• Till reports reconciliation across 4 branches
• Bank reconciliations for all-bank accounts, ensuring correctness of entries
• Processing staff expense and make BACS payment and Chaps payment,
• Journal entries,
• Covering some purchase ledger when staff on holiday.

• Account Receivable / Credit Controller
  • Resolving customer queries, identifying issue and working close with project departments both internal and outside , solving payment dispute, working with some large customers like BAE, Air Products.
  • Raising credit notes, some of sales invoices (Raising all before new system in place), working with CIS customer, working with DRC vat invoices,
  • Issuing customer statements and standard chasing letter when appropriate
  • Creating aged receivable report,
  • To reconcile customer statements.
  • Checking customers credit score, producing credit report, setting up new customer accounts
  • Escalate legal action when agreed and working closely with solicitor with case process and providing document needed
  Account Payable/ Purchase ledger
  . Uploading purchase invoices to system, Processing purchase invoices and matching with purchase orders on Xero.
• Processing and making payment for subcontractors weekly
  • Processing different vat rate applied with purchase invoices, with good understanding.
  • Scheduling invoices payment date, to create batch payment file for purchase invoices, (over 100 invoices, could be) uploading BAC file to bank, for payment run,
  • Sending out payment remittances to suppliers.
  • Investigating invoice disputes, answering queries from suppliers.
  • Maintaining customer and suppler accounts across Xero and SimPro systems.
  Bank Reconciliation
  • Daily bank reconciliation invoice finance accounts, allocating payments to invoices.
  • daily bank reconciliation 2 current bank accounts, allocating payments paid to correct account code, using and understanding prepayment, accrual, vehicle lease and hire purchase
  • Monitoring accounts shared email inbox,

• Entering customer payments into QuickBook, allocating payment to invoices, reconcile customer accounts.
• Investigate any dispute regarding quantity and price of item delivered, authorise and issue Credit Note .
• Checking returned item, authorising collection sheet, issue Credit Note.
• Taking cash, cheques payment from drivers, recording into excel sheet, preparing for banking, taking weekly order, enter into excel sheet.
• Raising sales invoices using Quick Book software,
• Credit control tasks including: Chasing customer outstanding bills and sending out outstanding statement regularly
• Solving customer queries regarding their orders, returns, solving any dispute
• Create new customer accounts, updating customer information in their Quick Book accounts, set up new customer excel ordering files.
• Handled customer concerns and complaints to resolve issues and build loyalty.
• Placed customer orders, providing guidance on product delivery timeframes.

online store including Etsy store, selling hand made fashion bags, embroidered gifts.

Bank Accounts, Purchases Ledger, Scanning invoices

• Payroll,
• Customers' bank Accounts,