Holly Williams
Summary
Final-year psychology undergraduate with a strong interest in understanding human behaviour in applied settings. Brings experience across customer-facing, team-based, and supervisory roles, with strengths in communication, teamwork, and responsibility. Seeking opportunities to further develop skills in workplace, organisational, or people-focused roles.
Overview
5
5
years of professional experience
Work history
Waitress
The Fountain Inn
Hereford, Herefordshire
2021.04 - 2022.09
- Delivered friendly table service in a busy setting.
- Supported team across service areas as required.
- Maintained clean and organised work areas.
- Demonstrated a willingness to learn at an entry-level role.
Shop assistant and Keyholder
The Children's Bookshelf
Hereford, Herefordshire
2022.10 - 2024.05
- Customer service tailored to children and families.
- Daily retail operations and cash handling.
- Keyholder duties of opening/closing and store security.
- Teamwork in a safe, customer-focused environment.
Front of house supervisor
The Greyhound Vaults Inn
Abergavenny, Monmouthshire
2023.04 - 2024.09
- Supervised front-of-house and kitchen support during service.
- Dealt with customer complaints, cash handling, and keyholder duties.
- Trained staff and supported stock ordering and some operational decisions.
Egg Collector/Handler
Vivienne Brandeberry
Hereford, Herefordshire
2025.05 - Current
- Adhered to strict hygiene, safety, and biosecurity procedures.
- Worked effectively within a team to meet daily production targets.
- Maintained attention to detail to minimise damage during handling.
- Sustained efficiency and accuracy in repetitive, physically demanding tasks.
Education
GCSEs -
Kingstone High School
Kingstone, Herefordshire 2016.09 - 2021.06
Bachelor of Science - Psychology
University of Keele
Keele, Staffordshire 2023.09 -
A-Levels -
Hereford Sixthform
Hereford, Herefordshire 2021.09 - 2023.06
Skills
- Teamwork & collaboration
- Communication skills
- Leadership & supervision
- Conflict resolution
- Responsibility & reliability
- Attention to detail
- Time management
- Adaptability
Accomplishments
Duke of Edinburgh bronze award
Affiliations
- Hiking, reading, volleyball, squash, travelling
Timeline
Egg Collector/Handler
Vivienne Brandeberry
2025.05 - Current
Bachelor of Science - Psychology
University of Keele
2023.09 -
Front of house supervisor
The Greyhound Vaults Inn
2023.04 - 2024.09
Shop assistant and Keyholder
The Children's Bookshelf
2022.10 - 2024.05
A-Levels -
Hereford Sixthform
2021.09 - 2023.06
Waitress
The Fountain Inn
2021.04 - 2022.09
GCSEs -
Kingstone High School
2016.09 - 2021.06