Holly Slater

● The London Museum of Water and Steam is based in a Georgian water pumping station in Brentford, West London. The museum tells the story of London's water supply, and details the engineering behind it.

● As a Duty Manager it is my responsibility to open and close the site, including setting alarms and managing the car park and gardens.

● Delivering excellent customer service and keeping visitors informed about events at the museum.

● Completing the end of day Duty Manager report, noting any issues that arise.

● Oversee the smooth running of events that are held at the museum including weddings, concerts and birthday parties

● Supervising 10 front of house volunteers.

● As a Collections Officer I manage and maintain the museum's unique exhibits and the archival collection

● I conduct research in creating and discovering new narratives for our collection.

●I work in the retail space at the Royal Academy of Arts that specialises in prints, catalogues, and jewellery pertaining to the exhibitions within the Academy, a uniquely free educational institution.

●I liaise with gallery assistants and security staff, ensuring that visitors have a positive experience of our galleries.

● I keep up to date with the latest changes to exhibitions.

● I deal with online specialist art orders.

● Recent roles include: Ino in Handel's Semele and Sorceress in Purcell's Dido and Aeneas.

● Previous roles include: Mrs Northwind in Dove's The Enchanted Pig and Marcellina in Mozart's Le Nozze di Figaro at Royal Birmingham Conservatoire, 1st Witch in Purcell's Dido and Aeneas and Barbarina in Mozart's Le Nozze di Figaro with Ensemble Orquesta.

● Consort experience includes: soprano and alto scholar at Chiswick Choral Society, St Mary's Battersea, and Girton Chapel Choir (University of Cambridge). Recent tours have included Italy, Singapore, Israel and Palestine, Canada and Portugal.

● Mezzo-Soprano with Dixi Ensemble Early Music Trio and BOAH Ensemble recent performances include: King's College, Cambridge, and The Young Artist Scheme at St Clement Danes, and Hear It Live! Scheme at The Horniman Museum and Gardens and The National Army Museum.

● Professional Alto at Christchurch Chelsea, singing at weekly eucharist with additional services at All Souls, Christmas, and Holy Week as well as weddings and funerals.

● I assisted with ticketing and booking inquiries.

● I contributed to policy changes through staff focus-groups.

● I was responsible for coordinating and implementing security procedures concerning high-profile guests.

● I was responsible for liaising with the on-site medical team, security staff and event managers.

● I regularly received positive feedback from both customers and supervisors.

● I line-managed and recruited volunteers and was responsible for maintaining their progression records.

● I was responsible for cashing-up and for opening and closing the store.

● Maintaining a legally compliant store by updating health, safety, and financial records.

● Mentored and training new volunteers, including those under the age of 18.

● Maintained positive relationships with the local community by showcasing fairtrade products and curating photo shoots featuring BAME models to raise awareness of current campaigns, which helped to increase sales.

● 'Singing For The Brain' offers singing workshops for people with dementia and their carers. As a workshop leader, I led and managed group sessions.

● I helped prepare written feedback on group attendees' experience and I took part in annual funding reviews.

● I was responsible for line-managing volunteers and assisted in their recruitment.

● I presented the 'singing for the brain model' to clinical commissioning groups, including psychologists, doctors, funding managers and other healthcare professionals. I conducted and coordinated qualitative research on music's improvement upon emotional well-being. My positive findings contributed to the project's securing funding for a further two years.

● I formed the 'Singing For The Brain Choir' who performed in three highly-publicised performances as well as at ITV studios.