- cooking
- baking
- drawing
- going out with friends
- helping my mum on the market
Holly Crossley
Rochdale ,Lancs
Summary
General Assistant with strong customer service and front-of-house support experience. Handles visitor queries, complaints and directions with courtesy while keeping office areas clean, organised and safe through regular checks. Reliable approach to confidentiality, equipment care and day-to-day task completion.
Overview
4
4
years of professional experience
Work History
General Assistant
my mum
Rochdale, Lancs
2022.09 - Current
- Delivered exceptional customer service, resolving queries and complaints with professionalism and courtesy.
- Promoted customer retention by attending to customers with exceptional service standards.
- Facilitated smooth operations of the front desk, greeting visitors, and directing them to appropriate departments.
- Managed the cleanliness and organisation of the office environment, arranging for repairs and maintenance as needed.
- Implemented health and safety protocols, conducting regular checks to ensure a safe working environment.
- Completed assigned tasks efficiently and with minimal supervision.
- Operated a range of office machinery, including printers, photocopiers, and binding machines, ensuring proper maintenance.
- Maintained confidentiality of sensitive information, adhering to data protection regulations and company policies.
Assistant Teacher
Meanwood Primary School
Rochdale, Lancs
2025.07 - 2025.07
- Facilitated children’s understanding of lessons and completion of assignments, promoting academic success
- Supported year 10 classroom activities, enhancing student engagement and learning experience
- Organised classroom supplies and equipment to optimise learning environment for students
Education
GCSEs - seccondary education
oulderhill leadreship academy
Rochdale 2026-01
Skills
- Customer service
- Client relations
- Equipment maintenance
- Inventory management
- Performance under pressure
- Decision making
- Team working
- Team player
- Professional phone etiquette
- Empathy towards customers
- Patience and courtesy
- Feedback provision
- Criticism management
Interests
Additional Information
- Fast learner
- work well independently or as part of a team
- polite
- trust worthy
- experienced with using POS (point of sale systems)
Timeline
Assistant Teacher
Meanwood Primary School
2025.07 - 2025.07
General Assistant
my mum
2022.09 - Current
GCSEs - seccondary education
oulderhill leadreship academy