Hollie Robertson
Ludlow,Shropshire
Overview
24
24
years of professional experience
Work history
Front of house waitress
The Salwey Arms
Ludlow, Shropshire
2024.03 - 2025.07
- Built rapport with guests, contributing to repeat business and positive word-of-mouth referrals.
- Managed payments, resulting in accurate financial transactions.
- Checked on customers during their meals, ensuring satisfaction with food and service quality.
- Maintained cleanliness and hygiene standards with regular cleaning tasks.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Checked in with customers during meals to check orders were received correctly and met guests' expectations.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Closing restaurant and bar lock ups.
Dancer
Self Employed
Across the UK, Across the UK
2002.01 - 2025.07
- Attended casting calls and auditions regularly securing numerous dancing roles over time.
- Taught master classes at local dance schools, encouraging the next generation of dancers.
- Delivered powerful performances on stage by mastering intricate choreography details.
- Developed new choreography for modern dance shows, captivating audiences' attention.
- Conducted regular rehearsals to ensure flawless execution on stage.
- Performed live on stage during musical productions and television programs.
- Trained intensively for peak physical fitness, essential for professional dancing career.
Creative Amateur Photographer
Self employed
Ludlow, Shropshire
2023.06 - 2024.08
- Excelled in capturing candid moments preserving authenticity of events and emotions.
- Edited photos using software like Adobe Photoshop ensuring delivery of best possible prints for clients.
- Assistant for wedding photographers
- Experience in promotion shots
- Creative amateur photographer
Front of house waitress
Ego's
Ludlow, Shropshire
2012.02 - 2013.08
- Delivered meals and beverages promptly to maintain restaurant efficiency.
- Cleared tables rapidly upon guest departure, readying them for next set of diners.
- Enhanced dining atmosphere with friendly and attentive customer service.
- Ensured customer satisfaction by delivering excellent service.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Checked frequently on guest needs and retrieved items, filled beverages, or answered questions.
Front of House Waitress
The Cook House
Ludlow, Shropshire
2002.01 - 2003.02
- Built rapport with guests, contributing to repeat business and positive word-of-mouth referrals.
- Ensured smooth running of service by promptly addressing customer needs.
- Balanced multiple responsibilities while maintaining high standards of customer service.
- Prepared tables for new arrivals, ensuring a welcoming atmosphere.
- Managed payments, resulting in accurate financial transactions.
Education
Ludlow School
LudlowDiploma of Higher Education - Performing Arts
Shrewsbury College
A-Levels - Photography
Ludlow College
LudlowAccomplishments
Winner of 2 mainstream tv reality program's. MTV Shakedown and BBC1 Strictly Dance Fever
Bit about me
Im a passionate, conscientious, fun hardworking character.
Im very family orientated and active outside of work.
In all that I do I love providing an unforgettable experience with customers I work with. Creating a good rapport with people is the key to positive experiences and outcomes. Front of house waitressing is another passion of mine along side performing arts and advertisement photography.
I like to achieve high standards and goals set.
Timeline
Front of house waitress
The Salwey Arms
2024.03 - 2025.07
Creative Amateur Photographer
Self employed
2023.06 - 2024.08
Front of house waitress
Ego's
2012.02 - 2013.08
Dancer
Self Employed
2002.01 - 2025.07
Front of House Waitress
The Cook House
2002.01 - 2003.02
Ludlow School
Diploma of Higher Education - Performing Arts
Shrewsbury College
A-Levels - Photography
Ludlow College