Summary
Overview
Work History
Education
Skills
Skills And Achievements
Volunteer Experience
Hobbies and Interests
Timeline
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Hollie Pullen

Queensbury

Summary

Organized and dependable individual, successful at managing multiple pieces of work with a positive attitude. Willingness to take on added responsibilities to meet team goals. Excellent communication skills, ability to work well under pressure and to tight deadlines.

Overview

3
3
years of professional experience

Work History

Student Social Worker

Leeds City Council
01.2024 - Current
  • Gained knowledge on Leeds principles and applied it to my practice.
  • Developed written skills by carrying out assessments.
  • Developed my critical thinking and analysis skills when given a new case,
  • Established partnerships with local organizations to create a referral network for comprehensive service delivery to clients in need.
  • Advocated for clients'' rights, ensuring access to appropriate resources and community services.

Fast Food Crew Trainer

McDonald's
06.2021 - 03.2024
  • Demonstrated exceptional multitasking abilities while handling multiple orders simultaneously under high-pressure situations.
  • Ensured food quality and safety through strict adherence to company guidelines and sanitation protocols.
  • Collaborated with team members to complete tasks quickly during peak hours, minimizing wait times for customers.
  • Supported smooth store operations by taking on additional responsibilities such as opening or closing procedures when needed.
  • Trained other members off staff and educated them on the procedures.

Student Social Worker

Horton Housing
01.2023 - 06.2023
  • Enhanced client well-being by developing individualized care plans.
  • Facilitated client self-determination by providing education about available resources and empowering them to make informed decisions.
  • Expanded professional knowledge through ongoing continuing education opportunities, workshops, and networking events.
  • Provided emotional support to clients through active listening and empathetic communication, fostering strong therapeutic relationships.
  • Promoted a strengths-based approach when working with clients to build resilience and empower them towards selfsufficiency.

Education

Bachelor of Arts - Social Work

Leeds Beckett University
06.2024

Lightcliffe Academy
05.2021

Lightcliffe Academy
05.2019

Skills

  • Excellent communication skills
  • Adaptability and flexibility
  • Punctual and reliable
  • Outstanding Attention to Detail
  • A team player
  • Assessment skills
  • Efficient under pressure
  • Critical analytical skills

Skills And Achievements

  • Interprofessional Leaning Workshop Level 6 Certificate.
  • Young Leaders Award, Key stage 4: Creative Thinking, Managing others, Teamwork, Events Management, Communications, Conflict resolution, Schools project, Decision making, Public speaking
  • Duke of Edinburgh award, Key stage 4: Volunteering, Charity work, Teamwork, Communication skills, Event planning, Leading a team

Volunteer Experience

Volunteered at Wyke food bank for a year, helped with: stock rotation, stock count, signposting clients towards beneficial services, talking to people/ taking referrals and packing food parcels. 

Hobbies and Interests

In my spare time I like to walk on nature trails with my family and dog, I enjoy trying new foods and eating out at restaurants. I love spending time with both family and friends and I enjoy reading. 

Timeline

Student Social Worker

Leeds City Council
01.2024 - Current

Student Social Worker

Horton Housing
01.2023 - 06.2023

Fast Food Crew Trainer

McDonald's
06.2021 - 03.2024

Bachelor of Arts - Social Work

Leeds Beckett University

Lightcliffe Academy

Lightcliffe Academy
Hollie Pullen