HOI LOK PANG
Leeds
Summary
Experienced and approachable individual with professional, friendly and polite manner. Confident, quick learner comfortable working in fast-paced environments. Maintains excellent quality standards through thorough checks and proactively suggesting process improvements.
Overview
15
15
years of professional experience
1
1
Certification
Work history
Amazon Delivery Driver
Lightning
09.2024 - Current
- Adapted to changing road conditions quickly ensuring safe and timely deliveries.
- Followed safe driving practices
Warehouse operative
Iron mountain inc. UK
Wakefield, England
01.2023 - 07.2024
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Maintained clean, safe and orderly warehouse space.
- Prepared items for timely dispatch and safe transportation.
- Completed work following safety rules for best working practices.
Japanese tour guide
EGL Holding Company Limited
Hong Kong
04.2016 - 04.2020
- Helped visitors feel welcome with friendly conversations, personal help and engaging stories.
- Protected group members by following safety guidelines.
- Entertained tour guests with fun props, stories and activities.
- Addressed enquiries, issues and concerns of tourists.
Japanese tour guide
WWPKG Holding Company Limited
Hong Kong
04.2012 - 04.2016
- Helped visitors feel welcome with friendly conversations, personal help and engaging stories.
- Protected group members by following safety guidelines.
- Entertained tour guests with fun props, stories and activities.
- Addressed enquiries, issues and concerns of tourists.
Salesman
武貿易会社（香港分社）TAKEDA trading co.Limited
Hong Kong
04.2010 - 03.2011
- Advised customers on suitable printing solutions according to project needs.
- Proofed and approved production and printing drafts of promotional materials.
- Used outstanding product knowledge, sales and customer relations skills to drive substantial profit increases.
- Received stock deliveries, accurately completing paperwork and updating system records.
Education
Diploma - interior design
Tokyo designer school(東京デザイナー学院)
Japan Tokyo 04/2008 - 04/2010
Certificate - Japanese language
Japanese Language School Affiliated with Tokyo Int
Japan Tokyo 04/2007 - 04/2008
Diploma of Higher Education - tourism
Hospitality and Tourism Management, Caritas Bianch
Hong Kong 09/2005 - 09/2006
Certificate - tourism
Tourism Business, Caritas Bianchi College Careers
Hong Kong 09/2004 - 09/2005
Skills
- Good Communication skills
- Good computer literacy (Microsoft Outlook, Word, and Excel)
- Reliable and hardworking with a professional attitude
- Ability to work to a schedule and as part of a team
- Team player
- Picking and packing
- Manual handling
- Warehouse operations
- Warehouse picking
- Safe driving practices
- 10 years of private car driving experience
Personal Information
Date of birth: 12/08/86
Languages
Chinese (Cantonese)
Native
Japanese
Fluent
Chinese (Mandarin)
Fluent
English
Advanced
Certification
- Travel Industry Council of Hong Kong, Outbound Tour Escort Certificate
- Abacus - Abacus Basic Reservation Course
- Japanese Language Proficiency Test Level One (The Top One) (日本語能試驗1級) Marks点数：327/400
Timeline
Amazon Delivery Driver
Lightning
09.2024 - Current
Warehouse operative
Iron mountain inc. UK
01.2023 - 07.2024
Japanese tour guide
EGL Holding Company Limited
04.2016 - 04.2020
Japanese tour guide
WWPKG Holding Company Limited
04.2012 - 04.2016
Salesman
武貿易会社（香港分社）TAKEDA trading co.Limited
04.2010 - 03.2011
Diploma - interior design
Tokyo designer school(東京デザイナー学院)
04/2008 - 04/2010
Certificate - Japanese language
Japanese Language School Affiliated with Tokyo Int
04/2007 - 04/2008
Diploma of Higher Education - tourism
Hospitality and Tourism Management, Caritas Bianch
09/2005 - 09/2006
Certificate - tourism
Tourism Business, Caritas Bianchi College Careers
09/2004 - 09/2005
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