Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Timeline
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Hikari Kosuge

Bournemouth

Summary

Friendly and enthusiastic professional with a solid background in customer service and hospitality. Skilled in effective communication, problem-solving, and performing well under pressure. Committed to creating memorable experiences and contributing to bar environment.

Overview

7
7
years of professional experience
4
4
years of post-secondary education

Work history

Bartender

JAZZ SPOT Birdland
Tokyo, Japan
10.2017 - 03.2025
  • Maintained clean and organized bar area, improving customer satisfaction.
  • Served food and beverages to over 50 customers daily, ensuring attention to individual preferences.
  • Created inviting atmospheres through friendly interaction with customers.
  • Developed rapport with regular patrons fostering loyal customer bases.
  • Adapted swiftly to fast-paced and changing environments, maintaining high efficiency and service quality under pressure.
  • Prepared bar daily by setting up clean furniture, restocking supplies, and ensuring readiness for peak service hours.

TV program director

b-an, Inc.
Tokyo, Japan
09.2019 - 03.2025
  • Belonged to News Department in Japan Broadcasting Corporation, producing 7 live news programs.
  • Mediated between various departments, improving overall communication and efficiency.
  • Coordinated with production staff, resulting in smooth on-air operations.
  • Remained composed and highly professional in fast-paced and constantly changing environment, smoothly handling challenging situations and difficult individuals to achieve objectives.
  • Ensured adherence to broadcasting standards regulations with meticulous compliance checks.

Education

Bachelor of Liberal Arts - Humanities and Culture

The Open University of Japan
Japan
04.2018 - 03.2022

Skills

  • Customer Service
  • Positive attitude
  • Hygiene standards adherence
  • Time-management
  • Relationship-building
  • Interpersonal communication
  • Poise under pressure
  • Multitasking efficiency

Affiliations

  • football
  • ballet

Languages

English
Upper intermediate (B2)
Japanese
Native

Timeline

TV program director

b-an, Inc.
09.2019 - 03.2025

Bachelor of Liberal Arts - Humanities and Culture

The Open University of Japan
04.2018 - 03.2022

Bartender

JAZZ SPOT Birdland
10.2017 - 03.2025

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Hikari Kosuge