Tyler Day
Warwick,Warwickshire
Summary
Flexible Customer Assistant with professional experience delivering outstanding service within high-volume retail environment. Diligently processing deliveries, maintaining optimum stock levels and ensuring exceptional customer care at all times.
Experienced logistics professional focused on safe and timely transport of goods. Ensure optimal route planning and compliance with regulations to enhance delivery efficiency. Skilled in vehicle maintenance and customer service, contributing to smooth operations and client satisfaction.
Overview
7
7
years of professional experience
Work history
Paper Boy
McColl’s
Warwick, Warwickshire
- Delivered newspapers to individual and business customers on time.
- Organised loads and planned routes and stayed updated on customer specifications.
Bartender
Saxon Mill
Warwick, Warwickshire
2019.09 - 2021.08
- Maintained brand image by keeping neat personal appearance.
- Received orders from wait staff and delivered beverages to guests.
- Upheld high standard of cleanliness in all work areas to comply with health and safety regulations.
- Maintained facility compliance with health codes, sanitation requirements and licence regulations.
- Consulted with customers to determine drink and taste preferences, making appropriate recommendations to guarantee customer satisfaction.
Customer Service Assistant
BP
Warwick, Warwickshire
2021.09 - 2024.11
- Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
- Provided friendly, attentive service by promptly responding to customer enquiries and processing order requests.
- Assisted with product selections according to individual requirements and preferences.
- Processed cash and card payments during busy shopping periods, limiting customer wait times.
- Built rapport with customers through courteous and professional communications.
- Stocked and rotated inventory regularly.
18T Multi Drop Driver
DX Delivery
Coventry
2024.12 - 2025.11
- Followed traffic laws consistently, upholding company reputation.
- Liaised with customers, offering exceptional service during deliveries.
- Loaded and unloaded goods, maintaining product integrity at all times.
- Managed multiple deliveries in a single trip for cost-effectiveness.
- Conducted thorough pre-drive checks, maximising safety on the road.
- Demonstrated problem-solving skills whilst dealing with delivery challenges.
Secure Collection Operative
Restore Datashred
Coventry
2025.12 - Current
- Performed daily checks to guarantee equipment functionality.
- Ensured safety standards by meticulously following protocols and procedures.
- Achieved targets with attention to detail and time management skills.
- Maintained cleanliness inside lorry to provide a comfortable working environment.
- Improved fuel efficiency with careful route planning and strategic driving techniques.
- Delivered goods on time by meeting strict deadlines and maintaining a consistent driving schedule.
- Handled waste designated for shredding with professionalism whilst maintaining confidentiality
- Liaised with manager about ETA's and questions about paperwork or collections
Education
Foundation Degree - Digital Film Production
Warwickshire College
Warwick, WarwickshireGCSE’s - undefined
Aylesford School and Sixth Form College
Warwick, WarwickshireSkills
- Time management
- Collaboration
- Deadline focused
- Prioritisation
- Verbal communication
- Resilience
- Problem-solving
- Route Planning
Timeline
Secure Collection Operative
Restore Datashred
2025.12 - Current
18T Multi Drop Driver
DX Delivery
2024.12 - 2025.11
Customer Service Assistant
BP
2021.09 - 2024.11
Bartender
Saxon Mill
2019.09 - 2021.08
GCSE’s - undefined
Aylesford School and Sixth Form College
Paper Boy
McColl’s
Foundation Degree - Digital Film Production
Warwickshire College