Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Hermela Addisu

Manchester

Summary

Ambitious and detail-oriented second-year Business with International Relations student at Aston University with strong organisational, communication, and problem-solving skills. Through my academic studies and experience in fast-paced customer-facing environments, I have developed the ability to manage multiple responsibilities, work effectively under pressure, and adapt quickly to new challenges.

I am a proactive and reliable individual with strong attention to detail and the ability to collaborate effectively within teams to achieve shared goals. Eager to gain practical experience and contribute positively, I am motivated to learn new skills, take on responsibilities, and support the success of the organisation.

Overview

4
4
years of professional experience

Work history

Sales advisor

H&M
Birmingham, West Midlands
2025.10 - Current
  • Process customer transactions accurately while handling cash and card payments in a fast-paced retail environment.
  • Deliver excellent customer service while resolving queries efficiently and professionally.
  • Monitor stock levels and support inventory management to ensure product availability and operational efficiency.
  • .Collaborate with colleagues to achieve sales targets and deliver an efficient customer experience.

Crew member

McDonald's
Manchester
2023.04 - 2024.03
  • Followed operational procedures and company standards to ensure consistent service delivery.
  • Prioritised multiple tasks effectively during busy periods while maintaining attention to detail.
  • Managed high volumes of customer transactions while maintaining speed and accuracy.
  • Developed strong time management and problem-solving skills in a fast-paced environment.

Team Member

Pizza Hut
Manchester
2022.12 - 2023.03
  • Worked collaboratively with colleagues to meet service and efficiency targets.
  • Demonstrated reliability, adaptability, and strong organisational skills.
  • Supported daily operational processes and maintained organised work areas.

Education

Aston University
Birmingham

Loreto Sixth Form College
Manchester
09/2022 - 06/2024

St Antony's Roman Catholic School
Manchester
09/2017 - 06/2022

Skills

  • Microsoft Word
  • Microsoft PowerPoint
  • Microsoft Teams
  • Research & Information Analysis
  • Attention to Detail
  • Time Management

References

References available upon request.

Timeline

Sales advisor

H&M
2025.10 - Current

Crew member

McDonald's
2023.04 - 2024.03

Team Member

Pizza Hut
2022.12 - 2023.03

St Antony's Roman Catholic School
09/2017 - 06/2022

Loreto Sixth Form College
09/2022 - 06/2024

Aston University
Hermela Addisu