Henry Wright

• Engaged positively with guests, promoting a friendly atmosphere within the club.
• Developed client relationships through ensuring satisfaction with services.
• Monitored floor activity, access and gym safety procedures.
• Demonstrated time management skills through simultaneously managing multiple client requests.
• Utilised software systems to manage membership enquiries and personal data effectively.
• Promotion of gym services and classes to clients.

• Compiling research and assisting design teams to maximise project potential for clients.
• Brainstorming on brand development.
• Website and competitor analysis.

Key duties

• Preparing and serving alcoholic drinks using a till to process payments. Age Verification.
• Engaging with customers and advising on promotions.

Key skills:

• Using members card systems and cash/card processing.
• Working unsupervised.
• Reporting customer feedback to management.