Henry McCarthy
Summary
Ambitious and client-focused professional with experience in sales, customer relationship building, and identifying client needs. Proven ability to engage, persuade, and close deals through personalized communication and problem-solving. Eager to apply strong sales and communication skills in a trainee estate agent role to help clients make informed property decisions.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work history
Customer advisor
Hertfordshire Sports Village
Hatfield, Hertfordshire
2024.10 - Current
- Responsible for providing exceptional customer service to customers through processing all face-face, telephone/email enquiries.
- Building rapport with customers and new prospects, taking every opportunity to share product knowledge as a means of signing up new members and supporting retention efforts.
- Delivering a warm, friendly and engaging welcome to each and every visitor.
Digital Business Owner
Hob Enterprises Ltd.
Hatfield, Hertfordshire
2023.09 - 2024.11
- Developed direct outreach strategy for social media influencers, utilising personalised video pitches for engagement.
- Collaborated with PGA Professional content creator to establish comprehensive remote coaching programme.
- Identified audience engagement gaps and implemented a structured system for targeted instruction delivery.
- Conducted market research interviews to reveal audience pain points and create impactful messaging.
- Led sales operations, achieving up to £3.6k monthly revenue during peak periods.
High Ticket Closer
Matchfit Football
, Devon
2023.06 - 2023.09
- Closed high-ticket sales ranging from £750 to £2.2k for premium football coaching programme.
- Consistently converted leads into clients, signing over 15 new athletes.
- Adapted sales strategies in response to market conditions and director feedback.
Remote Salesperson
Businesscord
Miami, Florida
2023.01 - 2023.04
- Closed diverse e-commerce coaching and business mentorship deals with prices between $40-$400.
- Collaborated with two social media influencers possessing over 200k followers across platforms.
Education
GCSEs -
St Albans School
St Albans, Hertfordshire 2017.09 - 2020.09
A-Levels -
St Albans School
St Albans, Hertfordshire 2020.09 - 2022.09
Skills
- Client needs analysis
- Relationship building and rapport
- Persuasive communication and negotiation
- Problem solving and solution oriented
- UK Driving License
Timeline
Customer advisor
Hertfordshire Sports Village
2024.10 - Current
Digital Business Owner
Hob Enterprises Ltd.
2023.09 - 2024.11
High Ticket Closer
Matchfit Football
2023.06 - 2023.09
Remote Salesperson
Businesscord
2023.01 - 2023.04
A-Levels -
St Albans School
2020.09 - 2022.09
GCSEs -
St Albans School
2017.09 - 2020.09