Henry Beischer
Stockport
Summary
Results-driven Sales and Customer Service Professional with expertise in sales techniques and retail merchandising. Enhanced customer loyalty and retention through effective relationship management and operational efficiency. Focused on leveraging strengths in team coaching and event organisation to drive business success.
Overview
9
9
years of professional experience
13
13
years of post-secondary education
Work history
Sales Assistant
American Golf
2017.02
- Assisted customers and upheld retail standards in golf-specific sales environment, enhancing overall shopping experience.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Handled customer queries and complaints efficiently, resulting in improved satisfaction and loyalty.
- Maintained clean and well-organised displays, contributing to a welcoming store environment.
- Ensured stock replenishment in a timely manner to maintain product availability.
Assistant PGA Professional / Pro Shop Assistant
Marple Golf Club
2022.01 - 2026.01
- Streamlined daily pro shop operations and front-of-house service for members and visitors
- Coordinated day-to-day tasks to ensure smooth shop operations during peak periods
- Assisted with coaching activity and maintaining a professional, welcoming environment
- Provided personalised coaching to boost individual player performance.
- Designed comprehensive coaching programmes that gave rise to high-performing teams.
- Supported club activities/events as needed to enhance member experience
- Represented the club professionally as a consistent point of contact for golfers
Assistant golf professional
Mellor Golf Club
Stockport, Cheshire
2021.01 - 2022.01
- Boosted sales through effective upselling techniques.
- Handled customer complaints professionally, elevating service rating.
- Built rapport with new and existing customers, strengthening client retention.
- Served customers efficiently at checkout, contributing to positive shopping experiences.
- Enhanced knowledge of golf equipment by attending regular training sessions.
- Assisted in organising golf tournaments, increasing community engagement.
Lifeguard & Events Team Assistant
Wright Robinson College
Manchester
2017.07 - 2018.08
- Assisted swimmers in distress, preventing potential accidents.
- Administered CPR to save lives during emergencies.
- Performed rescues in high-pressure situations safeguarding patron lives.
- Supervised facilities to ensure safety and assisted with event set-up to facilitate smooth operations.
- Organised special events, including swimming competitions, to foster community engagement and participation.
- Undertook regular professional development training to stay updated on lifesaving techniques.
PE Assistant (Work Experience)
Abbey Hey Primary School
Manchester
2017.06 - 2017.06
- Assisted staff with PE lesson delivery and pupil engagement
Education
PGA Professional Golf Studies - Professional Golf Studies + Applied Golf Management Studies.
PGA of England
Birmingham 2022.09 - 2025.09
BSc (Hons) - Sports Science
University of St Mark & St John
Plymouth 2018.01 - 2021.01
BTEC Level 3 - Sports Performance & Excellence
Lee Westwood Golf Academy & Trafford College
Manchester 2016.09 - 2018.09
Marple Hall Secondary School - Secondary School
Marple Hall School
Stockport 2011.09 - 2016.08
Skills
- Sales techniques
- Customer service
- Retail merchandising
- Relationship management
- Event organisation
- Commercial mindset
- Operational efficiency
- Dependable and detail-oriented
- Coaching and organisation
REFERENCES
Available on request.
ADDITIONAL PROJECTS
Gym & Sauna Build (Personal Project) | Built from scratch with my brother, Completed a full gym and sauna build, demonstrating strong hands-on skills, practical problem-solving and attention to finish, Property Investment (Long-Term Rentals) | Stockport + Dubai, Own and manage two long-term rental properties (Stockport area and Dubai), demonstrating strong organisation, commercial awareness and responsibility, Added value to the Stockport property through a full kitchen and bathroom refurbishment, plus full repaint and finishing work, Coordinate maintenance and improvement works to ensure properties are kept to a high standard
Timeline
PGA Professional Golf Studies - Professional Golf Studies + Applied Golf Management Studies.
PGA of England
2022.09 - 2025.09
Assistant PGA Professional / Pro Shop Assistant
Marple Golf Club
2022.01 - 2026.01
Assistant golf professional
Mellor Golf Club
2021.01 - 2022.01
BSc (Hons) - Sports Science
University of St Mark & St John
2018.01 - 2021.01
Lifeguard & Events Team Assistant
Wright Robinson College
2017.07 - 2018.08
PE Assistant (Work Experience)
Abbey Hey Primary School
2017.06 - 2017.06
Sales Assistant
American Golf
2017.02
BTEC Level 3 - Sports Performance & Excellence
Lee Westwood Golf Academy & Trafford College
2016.09 - 2018.09
Marple Hall Secondary School - Secondary School
Marple Hall School
2011.09 - 2016.08