Summary
Overview
Work history
Education
Skills
Affiliations
organization and teamwork experience
Timeline
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Henry Bawn

Tring,Hertfordshire

Summary

Highly skilled in customer service with a strong focus on understanding customer needs and handling complaints effectively. Demonstrates exceptional till operation competency and adaptability in fast-paced environments. Proficient in conflict resolution and customer engagement techniques, ensuring a positive experience for all clients. Flexible and dedicated to maintaining high standards of service, aiming to contribute to a dynamic team focused on excellence in customer satisfaction.

Overview

10
10
years of post-secondary education
1
1
year of professional experience

Work history

Store clerk

P E Mead & Sons
Tring, Hertfordshire
09.2021 - 12.2022
  • Provided product information to influence purchasing decisions
  • Collaborated with team members for efficient store operations.
  • Facilitated smooth checkout process by efficiently managing till operations, for over a hundred customers an hour.
  • Organised products on shelves neatly for easy accessibility, and regularly making sure the organic products remain fresh and clean.

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Education

Law

Aberystwyth University
Aberystwyth
09.2022 - 06.2026

A-Levels - Maths, Physics, Psychology

Chesham Grammar School
Chesham, Buckinghamshire
09.2020 - 05.2022

GCSEs - Maths, Physics, Biology, Chemistry, English Lit, English Lang, History, German, Engineering

Chesham Grammar School
Chesham, Buckinghamshire
09.2015 - 06.2020

Skills

  • Till operation competency
  • Understanding customer needs
  • Fast-Paced work adaptability
  • Complaint handling
  • Flexible
  • Customer Service
  • Conflict Resolution
  • Customer engagement techniques

Affiliations

  • Cooking
  • Reading
  • Board Games

organization and teamwork experience

  • Scheduled a weekly group meeting for Dungeons and Dragons, despite members of the group being abroad for all across the world
  • Helped Organize and plan extra curricular activities for the Cricket Society to assist my housemates who were a part of it
  • Volunteered in my local community shop to help the community
  • Assisted in running stools and guiding cars to parking in the village's annual open and fetes

Timeline

Law

Aberystwyth University
09.2022 - 06.2026

Store clerk

P E Mead & Sons
09.2021 - 12.2022

A-Levels - Maths, Physics, Psychology

Chesham Grammar School
09.2020 - 05.2022

GCSEs - Maths, Physics, Biology, Chemistry, English Lit, English Lang, History, German, Engineering

Chesham Grammar School
09.2015 - 06.2020

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Henry Bawn