HEMANTH KUMAR THOUTAM
Barking,Essex
Summary
Dedicated and compassionate Care Support Worker with over three years of hands-on experience supporting elderly individuals and adults with physical disabilities, learning disabilities, and complex needs. Skilled in delivering person-centred care, promoting independence, administering medication, and maintaining accurate care records. Fully trained in PMVA, First Aid, Safeguarding, and Health & Safety. Committed to providing safe, dignified, and high-quality care in line with CQC standards.
Overview
13
13
years of professional experience
4048
4048
years of post-secondary education
1
1
Certification
Work history
Care Support Worker
Sunlight Health Care
2025.01 - Current
- Deliver high-quality, person-centred care in accordance with individual care plans.
- Support service users with personal care including bathing, dressing, grooming, toileting, and mobility.
- Administer and record medication safely following MAR charts and company policy.
- Monitor and report changes in physical and mental health to senior staff.
- Promote independence and encourage participation in daily and community activities.
- Maintain accurate daily records, incident reports, and care documentation.
- Follow safeguarding procedures and infection control guidelines at all times.
- Liaise with families and healthcare professionals to ensure continuity of care.
- Enhanced patient dignity with respectful personal care assistance.
Care Support Worker
Yellowstone Healthcare Ltd
2023.06 - 2024.12
- Supported service users to maintain independence and dignity.
- Assisted with personal care, meal preparation, and household tasks.
- Encouraged engagement in social and wellbeing activities
- Administered medication and conducted routine health checks.
- Reported significant health or behavioural changes to the Registered Manager.
- Recorded decisions for service users lacking capacity in line with legal requirements.
Care Worker
Orchid Clinics
2022.03 - 2023.05
- Delivered personal care and daily living support to vulnerable adults.
- Assisted clinical staff with wound care and health assessments.
- Maintained accurate patient records and medication logs.
- Supported clients in achieving care plan goals.
- Attended team meetings and contributed to care reviews.
Senior Business Executive
USV Pvt Ltd
2013.04 - 2022.02
- Promoted pharmaceutical products to healthcare professionals.
- Built strong professional relationships with doctors and pharmacists.
- Increased territory sales revenue by 20% within 10 months.
- Led promotional campaigns contributing to exceeding annual sales targets.
- Awarded Sales Manager of the Year for two consecutive years.
Education
Care Certificate -
Quals Skills Ltd
NVQ Level 3 - Social and Adult Care
Quals Skills Ltd
Quals Skills
Skills
- Person-Centred Care
- Personal Care & Manual Handling
- Medication Administration (MAR Charts)
- Safeguarding Adults
- PMVA (Prevention & Management of Violence and Aggression)
- Infection Prevention & Control
- Care Planning & Documentation
- Supporting Individuals with Autism & ADHD
- Emotional Support & Companionship
- Teamwork & Communication
- Health & Safety Compliance
Accomplishments
- Awarded Carer of the Year (team of 10 carers).
- Recognised by Care Manager for patience, compassion, and professionalism.
- Received appreciation letters from clients and families for high-quality care delivery.
Certification
MBA (Marketing)
Aurora Technological & Research Institute, Hyderabad (JNTU University)
2010 – 2012 | 73%
B.Sc. Biotechnology
Vaagdevi Degree & P.G College (Kakatiya University)
2007 – 2010 | 70%
REFERENCES
Available upon request.
Timeline
Care Support Worker
Sunlight Health Care
2025.01 - Current
Care Support Worker
Yellowstone Healthcare Ltd
2023.06 - 2024.12
Care Worker
Orchid Clinics
2022.03 - 2023.05
Senior Business Executive
USV Pvt Ltd
2013.04 - 2022.02
Care Certificate -
Quals Skills Ltd
NVQ Level 3 - Social and Adult Care
Quals Skills Ltd
Quals Skills