NDIDI MICHAEL OKWELLE
Birmingham,West Midlands
Summary
Compassionate Care Support Worker skilled in providing high-quality assistance to individuals with diverse needs. Enhances clients' daily lives in hospital, care facility and in-home settings by fostering independence, ensuring comfort, and delivering personalized care plans. Recognized for creating positive impact through keen attention to emotional and physical well-being of individuals.
Overview
9
9
years of professional experience
Work History
Care support worker
Tempcare Personnel Limited
Wolverhampton, West Midlands
12.2024 - Current
- Provided emotional support for distressed individuals to foster calm environments in hospital
- Ensured medication administration as per schedules, adhering strictly to guidelines and instructions from healthcare professionals.
- Monitored changes in health status to alert medical professionals promptly.
- Monitored and observed service users with mental health conditions in hospital.
- Helped service users take prescribed medication as per care plans.
- Aided with movement, transfers, and use of mobility aids.
- Provided companionship, encouragement, and emotional reassurance.
- Observed health conditions, record changes, and report concerns to healthcare professionals.
- Help with cleaning, laundry, and maintaining safe living environment.
- Support individuals in maintaining as much independence as possible.
- Ensure safety, dignity, and rights of service users are always upheld.
- Communicate effectively with service users, healthcare professionals, families, and supervisors.
Healthcare Assistant
Kare Plus Limited
Telford, Telford and Wrekin
10.2024 - Current
- Assisted in all aspects of personal care, retaining comfort and dignity in care home.
- Delivered personal care focused on individual needs, preserving patient dignity, and self-esteem in care home setting.
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
- Kept patient environments clean and neat following optimum hygiene standards.
- Fed clients with severe limitations and assisted more mobile clients with self-feeding.
- Safely lifted, transferred and repositioned service users using hoists and wheelchairs.
- Prioritised person-centred care to maximise independence for clients with dementia and limited mobility.
Needs, Risk and Support Assessment Officer
Living Glory Social Care Limited
Birmingham, West Midlands
07.2024 - 11.2024
- Defined and implemented organisational policies, rules and regulations.
- Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies.
- Completed duties to deliver on targets with accuracy and efficiency.
- Used Microsoft Word, other software tools, and templates to create documents and clear communications.
- Monitored client progress and adapted support programmes to meet changing needs.
- Assessed clients and documented information for records and analysis.
Health care assistant
Living Glory Social Care Limited
Birmingham, West Midlands
06.2023 - Current
- Assisting and enabling service users to dress, undress, wash, use toilet, and bathe while maintaining their dignity.
- Serving meals to service users at table or in bed, and assisting with feeding if required.
- Assisting with service users' overall comfort and wellbeing through use of equipment such as hoist, sling, commode chair, vertical lift, and slide sheet.
- Monitoring service users' conditions by taking temperature, pulse, respiration, and weight.
- Contributing to, and carrying out, record-keeping.
- Liaising with professional staff in carrying out care/support plans.
- Prioritising person-centred care to maximise independence for clients with dementia, and limited mobility.
- Ensuring that clients are correctly taking prescribed medications, and maintaining optimal health.
- Reports on service users' progress to senior staff, addressing concerns, and suggesting appropriate action.
- Used manual handling techniques and lifting aids to position clients in safe, comfortable postures.
- Changed bed linens, washed clothes, and cleaned living quarters to maintain healthy personal environments.
- Maintained hygienic living environments through regular cleaning.
Volunteer Care Assistant
Shakti and Saints Luxury Care Academy
Port Harcourt
04.2022 - 05.2023
- Monitored and maintained cleanliness, sanitation and organization of assigned station and service areas
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
Healthcare Assistant,
Mater-Dei Hospital
Port Harcourt
06.2020 - 03.2022
- Coordinated daily medicine schedules and administration to help clients address symptoms, and enhance quality of life.
- Checked vital signs on daily basis, and contacted supervisor regarding patient health concerns or behavioural changes.
- Provided personalised care and support to vulnerable individuals, helping them retain maximum independence.
- Built patient confidence through physical exercise, promoting positive lifestyle changes, and improved wellbeing.
Pharmacy Administrative Officer
Rochin Pharmaceuticals Limited
Port Harcourt
12.2016 - 06.2020
- Updated drug and doctor's information in pharmacy computer system.
- Prepared invoices for patients.
- Coordinated callbacks on behalf of pharmacists, doctors.
- Checked and reconciled bank deposits, and payments from patients.
- Checked and verified that accounting books and records are in accordance with industry practices, and corporate policies.
- Ordered and organised office inventories for replenishment.
- Offered excellent customer service to colleagues and external representatives, maintaining company reputation.
Education
Bachelor of Science - Accounting
University of Port Harcourt
West Africa Examination Certificate - Accounting
Niger Grammar School
Skills
- Progress documentation
- Good report writing
- Communication
- Interpersonal
- Person-centred care
- Compassionate
- Physical Strength and Stamina
- Empathetic
- Time management
- Care plan assessment
- Attention to details
- Personal care
- Resilience under emotional stress
- Patience with difficult behaviour
- Personal care tasks
- Mental health support
Affiliations
- Helping others
- Learning about health and well-being
- Volunteering
- Reading and research
Additional Information
Certifications/Trainings
- Level 3 Diploma In Phlebotomy and Venipuncture with Infection Control, Anatomy and Physiology
- Health and Social Care Level 5 Diploma
- Family Support Worker Level 5 Diploma
- Safeguarding Children and Vulnerable Adult Level 3 Diploma
- Dialectical Behavioral Therapy (DBT)
- Adult Nursing Diploma
- Crisis and Trauma Counselling in Early Childhood
- NVQ Level 3 Diploma in Health and Social care - Insight Care Training Limited
- The Oliver McGowan Mandatory Training on Learning Disability
and Autism - Part 1 of 2 - MAPA Certificate - Crisis Prevention Institute (CPI)
- Blue Badge Card - Crisis Prevention Institute (CPI)
- Mental Capacity Act Awareness - Sound Health Ltd (CSTF)
- Catheter Care - Sound Health Ltd (CSTF)
- COPD - Sound Health Ltd (CSTF)
- PEG Feeding - Sound Health Ltd (CSTF)
- Suctioning - Sound Health Ltd (CSTF)
- Care Certificates (15 Standards) - Caredemy
- Care certificates (15 Standards) – The Training Shop
- Basic First Aid and CPR – Novelle Training Centre
- UK Health, Safety and Environmental Management (HSE 1,2,3) - British International Safety Organization(BISO)
- Fire Warden - Charkin Maritime and Offshore Safety Limited
- Fire Safety - Department of Petroleum Resources(DPR)
- Risk Assessment - Department of Petroleum Resources(DPR)
- Human Resources Management - Horebson Resources LTD
Education
Distinction,Distinction
Timeline
Care support worker
Tempcare Personnel Limited
12.2024 - Current
Healthcare Assistant
Kare Plus Limited
10.2024 - Current
Needs, Risk and Support Assessment Officer
Living Glory Social Care Limited
07.2024 - 11.2024
Health care assistant
Living Glory Social Care Limited
06.2023 - Current
Volunteer Care Assistant
Shakti and Saints Luxury Care Academy
04.2022 - 05.2023
Healthcare Assistant,
Mater-Dei Hospital
06.2020 - 03.2022
Pharmacy Administrative Officer
Rochin Pharmaceuticals Limited
12.2016 - 06.2020
Bachelor of Science - Accounting
University of Port Harcourt
West Africa Examination Certificate - Accounting
Niger Grammar School