Helen Ifionu
United Kingdom
Summary
Compassionate and dedicated support worker with over 3 years’ experience providing person-centred care to adults and young people in care, including individuals with emotional and behavioural challenges. Skilled in promoting independence, safeguarding, medication support, and community integration while maintaining dignity and respect. Experienced in trauma-informed care, behaviour de-escalation, and collaborative multidisciplinary working.
Overview
7
7
years of professional experience
Work history
Support Worker
Crimson Hill Support
07.2024 - 01.2026
- Delivered person-centred support based on individual care plans
- Promoted independence with daily living activities
- Supported emotional well-being and decision-making
- Reported safeguarding concerns and incidents
- Maintained accurate documentation in line with CQC standards
Support Worker
Global Healthcare Solution
11.2021 - 07.2024
- Supported young people in care with emotional and behavioural challenges
- Managed challenging behaviour using de-escalation techniques
- Built trusting relationships through trauma-informed care
- Assisted with personal care and daily living tasks
- Supported life skills development and community integration
- Administered oral medication and maintained records
- Worked with families and professionals for positive outcomes
Support Worker
Impressions Agency
10.2021 - 03.2022
- Delivered care across residential and community settings
- Supported mobility, hygiene, and toileting
- Used hoists and mobility aids safely
- Promoted dignity and independence
- Reported safeguarding concerns promptly
Accountant
Mamboo Experience International Ltd
01.2020 - 09.2021
- Managed payroll, budgets, and reconciliations using QuickBooks
Accounts Assistant
Pundit Bookkeeping Services
09.2018 - 01.2020
- Supported bookkeeping, payroll, and reconciliations
Education
NVQ Level 3 - Health & Social Care
MSc Management - Business Analytics
Bournemouth University
BSc - Accounting & Finance
KNUST
Skills
- Person-centred care
- Supporting young people with challenging behaviour
- Behaviour de-escalation & emotional regulation
- Safeguarding & risk assessment
- Medication assistance (oral)
- Personal care & daily living support
- Mental health & emotional support
- Disability support
- Crisis intervention
- Infection prevention & control
- Record keeping & documentation
- Communication & teamwork
REFERENCES
Available upon request
INTERESTS
Reading, Travelling, Exploring
Timeline
Support Worker
Crimson Hill Support
07.2024 - 01.2026
Support Worker
Global Healthcare Solution
11.2021 - 07.2024
Support Worker
Impressions Agency
10.2021 - 03.2022
Accountant
Mamboo Experience International Ltd
01.2020 - 09.2021
Accounts Assistant
Pundit Bookkeeping Services
09.2018 - 01.2020
MSc Management - Business Analytics
Bournemouth University
BSc - Accounting & Finance
KNUST