Helen Walter
Bromley,Kent
Summary
Conscientious Police Officer with 19 years of experience in varying policing roles including frontline policing, sexual offences specialist, case management and court prosecutor. Currently involved in designing and testing an operational process that is required for the effective use of new legislation. Consistently committed to exceeding expectations and contributing meaningful improvements which make a lasting positive impact on teams and public. Possesses exceptional integrity, leadership and problem solving skills, combined with outstanding communication, which directly impacts outcomes positively.
Seeking a new position that presents fresh challenges and opportunities to expand experience, while contributing meaningfully to organisations success.
Overview
28
28
years of professional experience
18
18
years of post-secondary education
Work history
Police officer
Metropolitan Police Service
London
02.2007 - Current
- Responded to emergency calls within frontline response team, managing high-risk incidents, preserving life, securing scenes and ensuring public safety.
- Investigated serious offences within Violence and Serious crime unit, gathering evidence, interviewing victims and suspects, and preparing casefile for Crown Prosecution Service.
- Served as specialist within sexual offences unit, which focused on guiding victims through judicial system, gathering sensitive evidence, and taking the lead conducting interviews.
- Worked within case management team, producing high quality casefiles, liaising with CPS, and ensuring legal and procedural compliance. Evaluated case files to determine charges, ensuring all legal standards and procedures were strictly adhered to.
- Supported public health operations in line with emergency covid legislation, managing breach reports, and supporting officers.
- Quality assurance of out of court resolutions
- Formulating and testing new processes while applying new legislation and supporting uniformed officers.
- Offender management
Cabin crew member
Monarch Airlines
Luton, Bedford
02.2000 - 02.2007
- Contributed to high customer satisfaction levels via exceptional interpersonal skills and attention to detail during in-flight services delivery.
- Performed rigorous pre-flight security checks ahead of take off, including effective communication of pre flight safety briefings and checking equipment.
- Demonstrated adaptability by handling diverse in flight services such as selling duty-free products, cabin cleaning, and serving meals and drinks successfully.
- Engaged with passengers to create welcoming atmosphere and foster positive interactions.
- Responded promptly to passenger queries or complaints demonstrating excellent problem-solving skills and professionalism when dealing with challenging situations.
- Supported colleagues with passenger boarding, luggage stowage, and seating arrangements for smooth flight operations.
- Maintained composure and remained calm under pressure while handling emergency situations.
- Collaborated with team members to maintain high standards of cabin cleanliness and organisation throughout flights.
- Administered first aid when necessary to ensure passenger wellbeing.
Chef de partie
Tate Britain
London, City of London
02.1998 - 02.2000
- Prepared diverse dishes with attention to presentation and flavour combinations.
- Managed kitchen operations efficiently whilst ensuring compliance with health and safety and food hygiene regulations, ensuring safe preparation at all times.
- Trained junior chefs in culinary techniques and kitchen safety protocols to enhance team performance.
- Collaborated with front-of-house staff to coordinate timely service and guest satisfaction.
- Oversaw stock control and inventory management to minimise waste and ensure ingredient availability.
- Adapted quickly under high-pressure situations to deliver consistent results.
- Collaborated with other chefs for special events and banquets.
- Maintained clean and tidy food preparation areas.
- Checked freezers and refrigerators to verify correct storage and temperatures.
Education
Professional Chefs Diploma - Hospitality and Catering
Westminster Catering College
London 09.2005 - 07.2008
GCSEs - Secondary School
Langley Park School for Girls
UK 09.1990 - 07.2005
Skills
- Interpersonal diplomacy
- Customer Service
- Conflict Resolution
- Attention to Detail
- Teamwork
- Punctuality and reliability
- Maintaining professional appearance
- Assertiveness
- Resilience under pressure
- Quality Assurance
- Interviewing techniques
Accomplishments
Borough Police Commanders Commendation for professionalism, diligence and detective ability in dealing with complex exhibit retrieval and submissions.
Affiliations
- I have a strong interest in travel and exploring new destinations which has given me a genuine appreciation for different cultures and ways of life. I enjoy organising trips and researching destinations which has strengthened my skills in relation to attention to detail and communication.
Timeline
Police officer
Metropolitan Police Service
02.2007 - Current
Professional Chefs Diploma - Hospitality and Catering
Westminster Catering College
09.2005 - 07.2008
Cabin crew member
Monarch Airlines
02.2000 - 02.2007
Chef de partie
Tate Britain
02.1998 - 02.2000
GCSEs - Secondary School
Langley Park School for Girls
09.1990 - 07.2005