Craig Hamilton
Meadow Springs,Mandurah
Summary
Dedicated professional with expertise in public safety management and security systems operation. Demonstrates strong interpersonal diplomacy and communication proficiency, essential for effective conflict resolution and teamwork. Committed to fostering cultural awareness and maintaining patience and tolerance in diverse environments. Skilled in report-writing, with a focus on enhancing organisational safety protocols.
Works well as part of a team or as an individual if required.
I Have years of experience working with a diverse range of people and thoroughly enjoy meeting new people and working in a variety of situations.
I am a very quick learner and strive to complete tasks that meet and exceed the level required.
Overview
21
21
years of professional experience
13
13
years of post-secondary education
1
1
Certification
Work history
Police officer
Cleveland Police
Redcar, Redcar and Cleveland
03.2019 - Current
- Fostered trust and cooperation with the local community through outreach programmes.
- Assisted in reducing drug-related offences within the community by proactive policing.
- Conducted thorough investigations into reported crimes, resulting in successful resolution.
- Collaborated closely with colleagues in multi-agency task forces to resolve cases.
- Ensured victim care and support throughout investigation processes, fostered goodwill.
- Coordinated with social services agencies to assist vulnerable individuals.
- Maintained public order by patrolling designated areas.
- Applied analytical skills to interpret complex information for crime solving.
- Provided security at large-scale events, minimising potential threats effectively.
- Prepared detailed case reports for use in court proceedings.
- Exercised discretion and judgment when applying laws, resulting in fair outcomes.
- Performed risk assessments prior to executing search warrants, ensured safety.
- Intervened promptly during disturbances at public gatherings, restored peace swiftly.
- Upheld high ethical standards when dealing with sensitive information.
- Responded to emergency calls for immediate intervention and support.
- Enhanced community safety with regular crime prevention initiatives.
- Adhered strictly to legal regulations whilst conducting duties, ensuring professionalism.
- Utilised negotiation skills to defuse volatile situations peacefully.
- Demonstrated strong leadership in managing diverse teams during operations.
- Responded quickly to emergency situations, leading calm and effective negotiations with suspects to diffuse highly charged situations.
- Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies.
- Gathered evidence carefully at crime scenes, enforcing forensic procedure adherence for accuracy.
- Diffused potentially volatile situations by employing proven de-escalation and conflict management techniques.
- Protected life and property by enforcing UK laws and regulations.
- Produced comprehensive crime reports with meticulous attention to detail.
- Aided investigations through strategic interviewing and statement taking of victims, suspects, witnesses and informants.
- Arrested and transported suspects to police stations or holding cells.
- Supported rescue efforts in emergency situations by directing traffic, administering emergency medical aid and removing people from dangerous areas.
- Used proven interview techniques to garner reliable evidence and statements from victims, witnesses and suspects.
- Assessed and verified information given in victim and witness statements to improve investigation workflow.
- Provided visible presence in inner-city areas, deterring crime through on-foot and mobile patrol duties.
- Conducted traffic stops and issued citations to offenders.
- Advised local property, land and homeowners on appropriate crime prevention strategies.
- Attended emergency situations, employing 7 years of experience to secure optimal resolutions in line with force regulations.
- Offered empathy and support to victims whilst professionally handling suspects in line with Police and Criminal Evidence Act.
- Attended emergencies quickly, remaining calm and professional under pressure.
- Determined and pursued criminal suspects for warning and arrest.
Resident healthcare assistant
Tees Esk & Wear Valleys NHS
Middlesbrough, Middlesbrough
11.2013 - 02.2019
- Liaised effectively with families about resident conditions, fostering trustful relationships.
- Documented vital signs and medical information, aiding in accurate record keeping.
- Managed emergency situations calmly, prioritising the safety of residents at all times.
- Supported new staff members through mentoring and training initiatives.
- Conducted regular checks on residents during night shifts to ensure safety.
- Delivered high-quality care, ensuring a safe and comfortable environment for all residents.
- Facilitated social activities for increased resident engagement and mental stimulation.
- Cooperated with team members in the execution of individual care plans.
- Complied strictly with infection control protocols, protecting residents from potential hazards.
- Submitted reports to manager regarding status of client.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
Sous chef
The Gate Bar and Bistro
Success, Western Australia
11.2010 - 10.2013
- Reinforced safety protocols amongst staff members for a safe working environment.
- Provided feedback on dishes' taste and visual appeal before service offering an optimal culinary experience.
- Adapted menu items according to guest dietary requirements or preferences, promoting inclusivity in dining options.
- Managed inventory efficiently, minimising waste and optimising resource use.
- Fostered a positive working environment through clear communication and team motivation.
- Ensured quality control with strict adherence to hygiene regulations.
- Ensured proper storage of raw materials adhering to health standards.
- Worked under pressure during peak hours whilst maintaining composure and efficiency.
- Contributed creative ideas for special events menus, providing memorable dining experiences for guests.
- Updated kitchen equipment on regular basis, improving operational efficiency.
- Assisted head chef in menu development, resulting in innovative dining experiences.
- Conducted staff training sessions to enhance culinary skills and knowledge.
- Trained junior kitchen staff in food preparation and hygiene practices.
- Acted as head chef when required, maintaining continuity of service and quality.
- Checked freezers and refrigerators to verify correct storage and temperatures.
- Demonstrated good food knowledge, from efficient ingredient preparation to creative plating.
- Sanitised equipment and kitchenware to comply with hygiene protocols.
- Reviewed and updated kitchen practices, menu design and inventory management to reduce food wastage.
- Utilised excess stock by developing recipe adaptations and special menu items.
Chef de partie
Emma's On The Boardwalk
Rockingham, Western Australia
09.2010 - 11.2010
- Perfected traditional cooking methods including baking, grilling and braising.
- Incorporated seasonal produce into menus for freshness and variety.
- Ensured cleanliness in the kitchen to maintain health and safety standards.
- Managed portion control effectively, reducing waste significantly.
- Adapted quickly under high-pressure situations to deliver consistent results.
- Adhered strictly to food hygiene regulations, ensuring safe preparation at all times.
- Maintained clean and tidy food preparation areas.
- Prepared, produced and packed food in tight timescales.
- Checked freezers and refrigerators to verify correct storage and temperatures.
- Followed recipe specifications strictly to produce high volume of food orders.
- Managed food usage by First-In, First-Out (FIFO) rules, avoiding unnecessary waste.
- Built and maintained strong working relationship with staff across business.
- Sanitised counters and utensils used to prepare raw meat, eggs and fish.
- Executed efficient mise en place to facilitate smooth service.
- Aided management to practice food hygiene standards.
- Handled and stored food with proper methods to eliminate illness risks and prevent cross-contamination.
- Set kitchen standards governing cooking procedures, garnishes and food presentation.
Apprentice chef
CY O'Connor Village Pub
Harrisdale, Western Australia
05.2009 - 09.2010
- Cooked dishes according to recipes, consistently delivering high-quality meals.
- Streamlined meal preparations by efficiently organising workspace and equipment.
- Utilised oven, stove and grill proficiently while preparing varied cuisines.
- Assisted head chef in menu creation, resulting in diversified food offerings.
- Ensured high standards of hygiene and cleanliness, maintaining a safe kitchen environment.
- Collaborated with other chefs to prepare special event menus, providing seamless dining experiences.
- Contributed to kitchen revenue through effective ingredients cost control and waste minimisation.
- Regularly rotated stock and helped to organise incoming deliveries of fresh produce, promoting best inventory management practices.
- Supported food service in busy restaurant environment.
- Followed precise recipe cards and food preparation procedures.
- Met high standards of food hygiene and safety.
- Complied with food safety regulations.
- Carried out tasks assigned by Chef De Partie.
- Maintained immaculately clean and tidy working areas in line with food hygiene legislation.
- Supported senior chefs in preparing original daily menus, showcasing culinary abilities with seasonal produce.
- Periodically cleaned kitchen stations in line with sanitation regulations.
- Completed daily opening and closing duties to support kitchen operations and prepare for busy periods.
Apprentice chef
The Gate Bar And Bistro
Success, Western Australia
10.2007 - 04.2009
- Invested time into mastering knife skills for efficient cutting and chopping tasks.
- Mastered various cooking techniques, enhancing overall dish presentation.
- Experimented with diverse flavours and ingredients for innovative dish creation.
- Studied culinary trends and applied them in daily work, keeping the menu fresh and appealing.
- Assisted head chef in menu creation, resulting in diversified food offerings.
- Ensured high standards of hygiene and cleanliness, maintaining a safe kitchen environment.
- Followed strict food safety regulations during food preparation, minimising risk of contamination or illness.
- Cooked dishes according to recipes, consistently delivering high-quality meals.
- Collaborated with other chefs to prepare special event menus, providing seamless dining experiences.
- Performed routine cleaning tasks such as washing dishes and sanitising surfaces after every shift.
- Contributed to kitchen revenue through effective ingredients cost control and waste minimisation.
- Stored foodstuffs and ingredients in established manner.
- Followed precise recipe cards and food preparation procedures.
- Met high standards of food hygiene and safety.
Cook's assistant
The Last Drop Brewery
Canning Vale, Western Australia
11.2006 - 10.2007
- Helped maintain kitchen inventory, ensuring constant availability of necessary items.
- Performed deep cleaning tasks on a weekly basis to maintain high standards of cleanliness.
- Collaborated closely with other kitchen staff, fostering a harmonious working environment.
- Followed strict dietary requirements for the well-being of customers with allergies or dietary restrictions.
- Demonstrated excellent knife skills whilst preparing vegetables and fruits swiftly and safely.
- Maintained a clean workspace to ensure food safety regulations were met.
- Washed and cut various types of meat and fish, improving prep times during peak hours.
- Paid close attention to detail whilst plating dishes before they were served.
- Followed recipes meticulously, ensuring consistency in dish preparations across shifts.
- Assisted chef in meal preparation, ensuring timely delivery of orders.
- Received deliveries of fresh produce, verifying quality and quantity against order sheets.
- Kept kitchen areas clean, orderly and well-stocked for smooth service.
- Cleaned food preparation and storage areas in line with schedule.
- Completed kitchen cleaning close down duties at end of day, readying areas for next shift.
Assistant manager
The Fox And Grapes Pub
Wimbledon, London
06.2005 - 10.2007
- Conducted team meetings on a regular basis, promoting open communication within the team.
- Created a positive work environment, resulting in higher employee morale.
- Ensured health and safety compliance, maintaining a safe working environment for all staff members.
- Handled customer complaints effectively, restoring trust in our brand.
- Assisted in recruitment process to build an effective workforce.
- Managed cash registers accurately reducing discrepancies at end of day reconciliation.
- Provided support to manager during audits, ensuring accurate reports.
- Handled stock control duties diligently preventing overstocking or shortages.
- Delegated tasks to team members efficiently improving overall productivity.
- Managed daily operations to ensure smooth running of the shop floor.
- Minimised inventory loss for improved profit margins.
- Ensured Responsible Service Of Alcohol
Education
Diploma of Higher Education - Policing
City & Guilds
United Kingdom 03.2019 - 03.2021
NVQ Level 3 - Diploma In Health And Social Care For Adults
ICQ
United Kingdom 01.2014 - 10.2016
Certificate of Higher Education - Commercial Cookery
Challenger Institute Of Technology
Western Australia 10.2007 - 10.2010
Completion Of Year 12 - High School
Lynwood Senior High School
Western Australia 01.1997 - 12.2001
Skills
- Interpersonal diplomacy
- Public safety management
- Communication proficiency
- Patience and restraint
- Security systems operation
- Patience and tolerance
- Cultural awareness
- Conflict Resolution
- Teamwork
- Report-writing
Certification
Full Australian Drivers License
First Aid Certified
Accomplishments
Awarded Kings Coronation Medal For Policing UK
Letter Of Commendation From Chief Constable Cleveland Police
Affiliations
- Playing And Watching Sports
- Reading And Studying History
- Spending Time With My Daughter
References
References available upon request.
Timeline
Police officer
Cleveland Police
03.2019 - Current
Diploma of Higher Education - Policing
City & Guilds
03.2019 - 03.2021
NVQ Level 3 - Diploma In Health And Social Care For Adults
ICQ
01.2014 - 10.2016
Resident healthcare assistant
Tees Esk & Wear Valleys NHS
11.2013 - 02.2019
Sous chef
The Gate Bar and Bistro
11.2010 - 10.2013
Chef de partie
Emma's On The Boardwalk
09.2010 - 11.2010
Apprentice chef
CY O'Connor Village Pub
05.2009 - 09.2010
Apprentice chef
The Gate Bar And Bistro
10.2007 - 04.2009
Certificate of Higher Education - Commercial Cookery
Challenger Institute Of Technology
10.2007 - 10.2010
Cook's assistant
The Last Drop Brewery
11.2006 - 10.2007
Assistant manager
The Fox And Grapes Pub
06.2005 - 10.2007
Completion Of Year 12 - High School
Lynwood Senior High School
01.1997 - 12.2001