Summary
Overview
Work history
Education
Skills
Timeline
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Helen Seggar

BURY ST EDMUNDS,Suffolk

Summary

Dedicated professional with a strong commitment to delivering excellent customer service and maintaining a courteous and polite demeanour. Very good work ethic due to being self employed. Extremely reliable and committed . Demonstrates exceptional attention to detail, time management skills, and self-motivation for independent tasks. Very adaptable with a strong willingness to turn a hand to anything.

Overview

20
20
years of professional experience
7
7
years of post-secondary education

Work history

Housekeeper/Cleaner

Self employed
, Rattlesden
06.2011 - Current
  • Ensured spotless and tidy environment by performing comprehensive house cleaning tasks.
  • Fulfilled special requests from homeowners to meet individual preferences.

Delivery driver

Kings The Florist
, Drinkstone
06.2011 - Current
  • Communicated effectively with my Manager to ensure timely deliveries.
  • Completed emergency deliveries successfully despite challenging conditions.
  • Adapted to changing road conditions quickly ensuring safe and timely deliveries.
  • Completed deliveries with smile and patient, personalised service.

Sales Assistant

WM Smith
, Stowmarket
09.2022 - 08.2025
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
  • Built strong relationships with regular customers for repeat business.
  • Assisted customers with product selection for optimal satisfaction.
  • Assisted in unloading and checking off incoming stock.

Shop Assistant/Driver

Edelweiss Florist
, Stowmarket
12.2005 - 05.2011
  • Ensured customer satisfaction by providing attentive service and handling complaints professionally.
  • Greeted every customer warmly, promoting friendly atmosphere.
  • Maintained clean, appealing shop environment for comfortable shopping experience.
  • Handling deliveries and creating route plan within time deadlines.
  • Creating floral arrangements.

Education

NVQ Level 2 - Business and Administration

NVQ
West Suffolk College
09.1994 - 08.1995

10 GCSEs including Maths and English -

GCSE
Stowupland High School
09.1987 - 05.1993

Skills


  • Self-Motivation for lone working
  • Excellent Customer Service and telephone manner
  • Attention to Detail
  • Full UK driving licence
  • Time management skills
  • Courteous and polite demeanour
  • Committed team player

Timeline

Sales Assistant

WM Smith
09.2022 - 08.2025

Housekeeper/Cleaner

Self employed
06.2011 - Current

Delivery driver

Kings The Florist
06.2011 - Current

Shop Assistant/Driver

Edelweiss Florist
12.2005 - 05.2011

NVQ Level 2 - Business and Administration

NVQ
09.1994 - 08.1995

10 GCSEs including Maths and English -

GCSE
09.1987 - 05.1993

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Helen Seggar