Helen Ryan

• Supported maintenance and administration of ResourceLink and MyView systems.
• Assisted in customisation and development of existing and new system functionality.
• Provided advice and guidance on all aspects of system functionality.
• Covered responsibilities for senior system administrator in their absence.
• Ensured system security measures were upheld.
• Reported system faults and issues to software supplier - Zellis
• Interpret and test any requests from system users regarding faults, system set up, security and development.
• Prioritise workload in line with payroll deadlines
• Test new software releases
• Monitor workload of team member in the absence of the Team leader and Senior System Administrator
• Work flexibly
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• Team leader within the Employee Admin Team, managing 3 members of staff
• Processed pay, timesheets, absences, sickness, new starters, and contract changes for high schools, special schools, and public buildings accurately to gross pay.
• Coordinated daily tasks to maintain smooth workflow within the team.
• Responded to queries from schools and employees promptly.
• Resolved issues related to various queries effectively.
• Seconded to Equal Pay Team within HR, contributing to the delivery of equal pay across the authority within 7 weeks.

• Responsible for the Supervisory Assistant payroll in all schools which included processing timesheets, overtime, sickness, absence, contract changes, new starters and leavers.
• Followed by being responsible for the Cleaners payroll in all schools and public buildings which included processing timesheets, overtime, sickness, absence, contract changes, new starters and leavers.
• Ensured accurate record keeping with diligent data entry tasks.
• Contributed towards a positive work environment by assisting colleagues as needed during busy periods or absences due to illness or holidays.

Supervisory Assistant at Hayfield Special School - looking after the children in the dining hall and in the playground

Cleaner at ST Benedicts School Woodchurch

• Processed staff expense claims.
• Maintained purchase ledger for accurate financial tracking.
• Reconciled purchase ledger with bank statements to ensure consistency.
• Responsible for payroll for 80 weekly paid maintenance staff and cleaners to ensure timely payments.
• Supported monthly closings with timely task completion.
• Managed petty cash transactions to safeguard company resources.
• Produced invoices for tenants regarding rent and service charges.
• Facilitated payment processing of all cheques received into the company bank account.
• Liaised with clients concerning overdue payments to resolve issues quickly.
• Conducted regular bank reconciliations to maintain accurate records.

• Processed staff expense claims.
• Responsible for payroll for 80 weekly paid maintenance staff and cleaners to ensure timely payments.
• Supported monthly closings with timely task completion.
• Managed petty cash transactions to safeguard company resources.
• Produced invoices for tenants regarding rent and service charges.
• Liaised with clients concerning overdue payments to resolve issues quickly.

• Trainee in Personnel duties
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Demonstrated respect, friendliness and willingness to help wherever needed.