Head of Care and Compliance
- Provided strategic insights for informed decision-making to company directors.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Analysed data and information to identify issues and create tailored solutions.
- Established and monitored key performance indicators, gauging organisational success.
- Supervised and developed high-achieving staff, providing orientation, training, support and direction.
- Navigated regulatory landscapes, maintaining legal compliance and risk mitigation.
- Established clinical initiatives aligning organisational learning and national strategic focus
- Directed cross-functional teams, fostering collaboration and achieving project milestones.
- Led quality service delivery through organisational transformation, from 8 to 35 care homes