Summary
Work History
Education
Skills
Affiliations
Timeline
Overview
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Helen Hill

Bury St Edmunds,Suffolk

Summary

Dedicated social care sector professional with extensive experience in leadership and management, skilled in strategic planning and coordination.

Passionate about delivering safe, quality clinical support to achieve outstanding outcomes for people. I remember the day, over 35 years ago, I spent with a lady living with dementia who inspired me to become a nurse, her memory remains in my heart every day. I have been Chair of SNEE Social Care Nursing Advisory Council, focusing on securing a better voice for social care nurses.

Loyal employee with a solid understanding of training and mentoring employees on their professional journey. I am a dedicated team player, proactive and hands-on in task completion. I have been privileged to work along side some incredible people. Recognition of our " unsung heroes" is a particular passion.

Resourceful and well-organised with excellent leadership and team-building record.

I was the nursing home lead in a 3 year university medicines research looking at pharmacy led prescribing.( CHIPPS The care homes independent pharmacist prescribing study) I am part of the joint investigation team who recently published care home project looking at decaffeination and falls reduction ( improving health outcomes for care home residents. Decaffeination and falls prevention) I am currently working in partnership with colleagues from NHS Suffolk and North East Essex ICB in an admission avoidance pilot using virtual ward admission pathways directly from care homes.


Work History

Head of Care and Compliance

Stow Healthcare Group
Bury St Edmunds, Suffolk
01.2020 - Current
  • Provided strategic insights for informed decision-making to company directors.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Analysed data and information to identify issues and create tailored solutions.
  • Established and monitored key performance indicators, gauging organisational success.
  • Supervised and developed high-achieving staff, providing orientation, training, support and direction.
  • Navigated regulatory landscapes, maintaining legal compliance and risk mitigation.
  • Established clinical initiatives aligning organisational learning and national strategic focus
  • Directed cross-functional teams, fostering collaboration and achieving project milestones.
  • Led quality service delivery through organisational transformation, from 8 to 35 care homes


Quality Director

Athena Care Homes Ltd
London
07.2017 - 12.2020
  • Developed dynamic team working across multi site facilities
  • Provided clinical governance oversight across new acquisitions.
  • Translated clinical leadership values into actions through effective communication and measurable goals across diverse staff groups
  • Developed a company-wide quality assurance programme.
  • Implemented quality assurance processes for valid, reliable outcomes.
  • Established clear visibility to career opportunities and pathways to support personalized career journeys.
  • Obtained overview of clinical audit, clinical governance and legal aspects of UK social care

Director of Quality

Healthcare Homes Group
Colchester, Essex
02.2006 - 07.2016
  • Cultivated strong work culture and high standards to drive employee retention and performance.
  • Kept accurate company records, upholding compliance with regulations and company policies.
  • Trained and mentored managers to cultivate cohesive leadership team.
  • Devised and implemented long-term strategy to drive progress in key areas.
  • Managed team performance, celebrating successes and identifying areas to improve.
  • Created and implemented overall quality strategy to align with business ambitions.
  • Fostered professional networking to expand knowledge and capabilities.

Education

Expert Witness - Law

Cardiff University Law School
Cardiff
01.2014 - 01.2016

Diploma in Management Studies - Management

University of East Anglia
Norwich
09.2006 - 06.2008

Registered General Nurse - Nursing

Frimley Park Hospital
Surrey
04.1984 - 04.1987

Skills

  • Inspirational communicator
  • Self motivated
  • Attention to detail
  • Experienced in regulatory framework
  • Analytical thinker
  • Innovative

Affiliations

  • I have a small flock of Southdown Sheep, and keep bees
  • I love music, anything from Tom Jones to Stromzy.

Timeline

Head of Care and Compliance

Stow Healthcare Group
01.2020 - Current

Quality Director

Athena Care Homes Ltd
07.2017 - 12.2020

Expert Witness - Law

Cardiff University Law School
01.2014 - 01.2016

Diploma in Management Studies - Management

University of East Anglia
09.2006 - 06.2008

Director of Quality

Healthcare Homes Group
02.2006 - 07.2016

Registered General Nurse - Nursing

Frimley Park Hospital
04.1984 - 04.1987

Overview

18
18
years of professional experience
7
7
years of post-secondary education
Helen Hill