helen hayler
Farnborough,Hampshire
Summary
Motivated individual with passion for customer service, eager to apply for role of lunchtime supervisor. Experienced in food service, with understanding of food safety and sanitation regulations. Possesses strong work ethic and learns quickly.
Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Overview
23
23
years of professional experience
6
6
years of post-secondary education
Work history
senior lunchtime supervisor
Hampshire County Council
Farnborough, Hampshire
2021.10 - 2022.05
- Promoted a safe and positive environment by enforcing school policies.
- Supported catering team by serving meals when necessary, ensured smooth operation of lunch service.
- Facilitated efficient student flow within canteen, minimised congestion during meal times.
- Reported any significant behavioural issues to the relevant teacher or Head Teacher.
- Organised fun activities for the enhancement of children's social skills.
- Responded quickly to accidents or incidents on the playground.
- Collaborated with other Lunchtime Supervisors to provide consistent care for all pupils.
- Helped special needs students with meals, achieved inclusivity.
- Provided emotional support to distressed students, contributed to mental wellbeing.
- Monitored playground during breaks, ensured secure play environment for children.
- Supervised pupils during lunchtime, ensuring good behaviour.
Coffee barista
Starbucks Coffee
Farnborough, Hampshire
2019.05 - 2019.10
- Coordinated well with kitchen staff ensuring seamless service delivery.
- Exhibited excellent multitasking skills, handling multiple orders simultaneously.
- Utilised state-of-the-art espresso machines expertly to deliver superior beverages.
- Showcased creativity whilst developing seasonal drink menus.
- Adapted quickly to high-pressure situations, ensuring prompt service delivery.
- Assisted in stock management, avoiding shortages during peak hours.
Food and beverage assistant
Places For People Leisure
Farnborough, Hampshire
2018.01 - 2019.04
- Demonstrated exceptional customer service by promptly attending to diner's needs.
- Handled cash transactions accurately for seamless payment process.
- Implemented waste reduction practices saving resources and costs.
- Upheld hygiene standards, resulting in optimal food safety conditions.
- Maintained cleanliness in dining area which contributed to a pleasant atmosphere.
hostpitality hostess
Sodexo
Farnborough, Hampshire
1999.10 - 2005.06
- Greeted every guest warmly upon arrival, setting a friendly tone at the start of their visit.
- Maintained high standards of cleanliness throughout the premises, contributing to overall guest comfort.
- Cleaned tables and public areas to maintain hygiene standards and uphold professional appearances.
- Polished glasses and cutlery to pristine standards.
- Coordinated with kitchen staff for timely delivery of food orders, enhancing guest dining experience.
- set up conference room meetings with food and b beverages,then cleared away when finished.
Education
GCSEs -
cove secondary school
Farnborough, Hampshire 1995.09 - 1999.06
GCSEs -
owls children centre
Farnborough, Hampshire 2011.03 - 2013.09
Skills
- Empathy towards children
- Training in anti-bullying strategies
- Pupil behaviour monitoring
- Child counselling
- Early Years lunchtime supervision
- Customer Service
Affiliations
- gym
- shopping
- gardening
- theme parks
References
References available upon request.
Timeline
senior lunchtime supervisor
Hampshire County Council
2021.10 - 2022.05
Coffee barista
Starbucks Coffee
2019.05 - 2019.10
Food and beverage assistant
Places For People Leisure
2018.01 - 2019.04
GCSEs -
owls children centre
2011.03 - 2013.09
hostpitality hostess
Sodexo
1999.10 - 2005.06
GCSEs -
cove secondary school
1995.09 - 1999.06