Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Helem Fernandez

London,United Kingdom

Summary

Dedicated student seeking flexible retail position. Ready for practical experience and enthusiastic about helping others. Prepared to learn and support team.

Overview

2
2
years of professional experience

Work history

Cleaner

Bidvest Noonan
London, United Kingdom
04.2021 - 07.2023
  • Correctly used colour-coded equipment.
  • Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
  • Restocked, refreshed and sanitised bathroom facilities.
  • Reported breakages to supervisor.
  • Ensured proper, compliant handling of cleaning equipment, chemicals and materials, upholding excellent safety records.
  • Followed health and safety guidelines to properly dispose of waste and toxic materials.
  • Communicated well with team across multiple locations.
  • Washed kitchen napkins, floor rugs and dusters.
  • Monitored cleaning supplies and ordered more when necessary.
  • Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.

Retail Assistant

Primark
London, United Kingdom
12.2021 - 09.2022
  • Delivered outstanding in-store experience through positive and attentive customer service.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Continually replenished stock in line with sales records, keeping well-maintained, presentable item displays.
  • Processed product returns, ensuring items were clean and resaleable.

Education

GCSEs - History, Spanish, English, Math, Science, Music, PE

Harris Academy Battersea
London
09/2016 - 07/2020

Level 2 Diploma - Animal Care Management

Capel Manor College
London
09/2020 - 07/2022

A-Levels - Animal Care

North East Surrey College of Technology (NESCOT)
Epsom
09/2023 -

Skills

  • Disinfection techniques
  • Cleaning equipment knowledge
  • Housekeeping
  • Customer service
  • Building safety inspections
  • Covid-19 cleaning standards
  • Face-to-face selling
  • Expert communicator
  • Money handling
  • Customer service oriented
  • Self-motivated

Languages

English
Fluent
Spanish
Native

Timeline

Retail Assistant

Primark
12.2021 - 09.2022

Cleaner

Bidvest Noonan
04.2021 - 07.2023

GCSEs - History, Spanish, English, Math, Science, Music, PE

Harris Academy Battersea
09/2016 - 07/2020

Level 2 Diploma - Animal Care Management

Capel Manor College
09/2020 - 07/2022

A-Levels - Animal Care

North East Surrey College of Technology (NESCOT)
09/2023 -
Helem Fernandez