Helem Fernandez
London,United Kingdom
Summary
Dedicated student seeking flexible retail position. Ready for practical experience and enthusiastic about helping others. Prepared to learn and support team.
Overview
2
2
years of professional experience
Work history
Cleaner
Bidvest Noonan
London, United Kingdom
04.2021 - 07.2023
- Correctly used colour-coded equipment.
- Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
- Restocked, refreshed and sanitised bathroom facilities.
- Reported breakages to supervisor.
- Ensured proper, compliant handling of cleaning equipment, chemicals and materials, upholding excellent safety records.
- Followed health and safety guidelines to properly dispose of waste and toxic materials.
- Communicated well with team across multiple locations.
- Washed kitchen napkins, floor rugs and dusters.
- Monitored cleaning supplies and ordered more when necessary.
- Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
Retail Assistant
Primark
London, United Kingdom
12.2021 - 09.2022
- Delivered outstanding in-store experience through positive and attentive customer service.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Continually replenished stock in line with sales records, keeping well-maintained, presentable item displays.
- Processed product returns, ensuring items were clean and resaleable.
Education
GCSEs - History, Spanish, English, Math, Science, Music, PE
Harris Academy Battersea
London 09/2016 - 07/2020
Level 2 Diploma - Animal Care Management
Capel Manor College
London 09/2020 - 07/2022
A-Levels - Animal Care
North East Surrey College of Technology (NESCOT)
Epsom 09/2023 -
Skills
- Disinfection techniques
- Cleaning equipment knowledge
- Housekeeping
- Customer service
- Building safety inspections
- Covid-19 cleaning standards
- Face-to-face selling
- Expert communicator
- Money handling
- Customer service oriented
- Self-motivated
Languages
English
Fluent
Spanish
Native
Timeline
Retail Assistant
Primark
12.2021 - 09.2022
Cleaner
Bidvest Noonan
04.2021 - 07.2023
GCSEs - History, Spanish, English, Math, Science, Music, PE
Harris Academy Battersea
09/2016 - 07/2020
Level 2 Diploma - Animal Care Management
Capel Manor College
09/2020 - 07/2022
A-Levels - Animal Care
North East Surrey College of Technology (NESCOT)
09/2023 -
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