Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

Heidi Sahmel

Ashburton,Devon

Summary

I am a friendly and outgoing barista with great people skills and 2 years experience in an independent Surrey coffee shop. I love speaking to customers about their day, and can be relied upon no matter what. While studying Real Estate at Oxford Brookes, I hope to continue working in a friendly coffee shop where I can serve customers and make new friends.

Overview

2
2
years of professional experience
2
2
years of post-secondary education

Work history

Barista

Bem Coffee
Woking, Surrey
09.2023 - 06.2025
  • Engaged with customers to create a welcoming atmosphere.
  • Built excellent relationships with several dozen regular customers, knowing their names and drink preferences.
  • Operated coffee machines and equipment to prepare numerous hot and cold beverages for customers.
  • Worked closely with up to six team members during busy periods to serve customers efficiently.
  • Performed closing duties accurately for the next day.

Work Experience Student

Oliver Bernard Private
Mayfair, City of Westminster
05.2024 - 05.2024
  • Attended property viewings with clients and discussed potential properties based on individual needs and preferences.
  • Assisted senior staff members for better client experience.
  • Developed practical skills for enhanced customer service through hands-on training.
  • Strengthened understanding of business operations through shadowing senior team members.

Work Experience Student

Savills
London, City of London
05.2024 - 05.2024
  • Assisted in conducting property viewings and providing clients with comprehensive information about listings.
  • Successfully completed administrative tasks at Weybridge, Surrey, branch.

Work Experience Student

9stories Interior Design
Reigate, Surrey
04.2024 - 04.2024
  • Assisted in developing interior design concepts and presentations for client projects.
  • Collaborated with senior designers to create detailed floor plans.
  • Researched materials, furnishings, and accessories to enhance design proposals.
  • Participated in client meetings to understand needs and preferences for tailored design solutions.

Education

A-Levels -

Sixth Form College Farnborough
Hampshire
09.2023 - 06.2025

Skills

  • Building customer relationships quickly
  • Delicious coffee and hot chocolate making
  • Extremely reliable and punctual
  • Exemplary patience and tolerance handling customer complaints
  • Good point-of-sale system understanding
  • Efficient work pace
  • Great sense of humour
  • Resilience during long shifts

Affiliations

  • Travelling the globe
  • Exercising in and outdoors
  • Socialising with friends
  • Attempting to bake delicious goods

References

References available upon request.

Timeline

Work Experience Student

Oliver Bernard Private
05.2024 - 05.2024

Work Experience Student

Savills
05.2024 - 05.2024

Work Experience Student

9stories Interior Design
04.2024 - 04.2024

Barista

Bem Coffee
09.2023 - 06.2025

A-Levels -

Sixth Form College Farnborough
09.2023 - 06.2025
Heidi Sahmel