Heather O’Keeffe
Gillingham ,Kent
Summary
Highly-motivated Fundraising Manager, building effective professional relationships for profitable charity growth. Skilled in community engagement and account monitoring with proven experience researching and garnering crucial financial support.
I’m a dedicated member of the team that has grown in experience over the past five years and has adapted to various situations and events that have been delivered successfully.
Overview
20
20
years of professional experience
Work history
Fundraising manager
My Shining Star Children’s Cancer Charity
Rainham, Kent
2020.10 - Current
- Utilised social media channels for promoting fundraising events leading to wider outreach.
- Adhered strictly to legal guidelines throughout the fundraising process establishing trust among stakeholders.
- Fostered strong relationships with major donors resulting in sustained support.
- Monitor and report on funding received from restricted funders.
- Organise and hold fundraising events.
- Promote recruit and foster relationships with marathon participants.
- Account management.
- Design artwork for events, social media and promotional leaflets.
- Building and nurturing relationships with charity partners.
Teaching assistant in primary school
Thames View Primary School
Rainham , Kent
2020.01 - 2020.11
- Monitored pupil behaviour during class time, ensuring a conducive learning environment.
- Fostered positive relationships with parents and colleagues to create a supportive educational atmosphere.
- Assisted in preparation of lesson plans, resulting in well-organised, effective classes.
Bar staff member
Cricketers
Rainham , Kent
2016.02 - 2020.11
- Made cocktails for customer enjoyment.
- Restocked bar efficiently during busy periods.
- Maintained professional knowledge about various drink recipes and offerings.
- Handling cash and card payments
- Close down of the bar ensuring premises is secure.
- Customer service and serving food.
Restaurant manager
The Old Mill Inn
Brodie , Moray
2006.04 - 2008.01
- Enhanced customer satisfaction by addressing and resolving complaints promptly.
- Liaised effectively with all departments, ensured seamless operation flow from kitchen to tables.
- Managed daily operations for smooth restaurant functioning.
- Staff rotas
- Stock ordering to ensure fully equipped bar for service.
- Cashing up and reporting to owner.
- Managing staff members before, during and after service.
Education
GCSEs -
Upbury Manor School
Gillingham SVQ Level 3 - Hospitality Management
The Old Mill Inn
Brodie02.2007
Skills
- Nonprofit fundraising techniques
- Goal-Oriented approach
- Knowledge of gdpr regulations
- Leadership management
- Decision-Making aptitude
- Collaborative working
- Peer-To-Peer fundraising techniques
- Donor stewardship
- Digital fundraising tools proficiency
- Online fundraising platforms
- Financial reporting
- Community engagement
- Project Management
- Social media marketing
- Event planning
- Volunteer management
- Event management
- Community fundraising
- Persuasive communication
Timeline
Fundraising manager
My Shining Star Children’s Cancer Charity
2020.10 - Current
Teaching assistant in primary school
Thames View Primary School
2020.01 - 2020.11
Bar staff member
Cricketers
2016.02 - 2020.11
Restaurant manager
The Old Mill Inn
2006.04 - 2008.01
GCSEs -
Upbury Manor School
SVQ Level 3 - Hospitality Management
The Old Mill Inn