Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Hayden Morgan

Tooting Broadway,Wandsworth

Summary

I am a detail-oriented team player with strong organizational skills i have the ability to handle multiple projects simultaneously with a high degree of accuracy as well as keeping a constant positive attitude. I am able to show exemptional team cohesion and a willingness to take on added responsibilities to meet team goals and achieve them.

Overview

7
7
years of professional experience
4
4
years of post-secondary education

Work history

Bar supervisor

Dirty Habits
Tooting Broadway, Wandsworth
2024.04 - Current
  • Adapted quickly to different situations maintaining efficiency even under pressure.
  • Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
  • Collaborated with team members to provide seamless service during busy periods.
  • Developed rapport with regular patrons fostering a loyal customer base.
  • Demonstrated knowledge of drink recipes for improved customer experience.
  • Maintained a clean and organised bar, enhancing customer satisfaction.
  • Resolved customer complaints promptly to maintain good relationships.
  • Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
  • Created an inviting atmosphere through friendly interaction with customers.
  • Managed stock levels efficiently, preventing shortage during peak hours.
  • Trained new staff members effectively, ensuring top-notch service standards were maintained.
  • Completed end-of-day cleanup to reset bar for next day.
  • Welcomed guests with friendly conversation and fun atmosphere.
  • Served guests spirits, lagers and stouts at bar.
  • Input orders into register, calculated bills and collected payments.
  • Collected, washed and put away glassware between guests.

Bartender

Del Boys Salt Beef Bar
Tooting Broadway, Wandsworth
2022.07 - 2024.04
  • Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.
  • Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
  • Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
  • Maintained knowledge of drinks promotions, pricing and menu changes, offering customers up-to-date, reliable advice.
  • Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
  • Inspected customer identification to verify age against legal standards.
  • Followed food safety and hygiene requirements to protect guests.

(Work Experience) Retail Worker

Morleys
Tooting Broadway, Wandsworth
2019.10 - 2019.10
  • Minimised stock damage by consistently practising safe and secure stock handling methods.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Monitored display stock levels, replenishing for consistently well-stocked sales floor.
  • Built lasting relationships with clients through customer service interactions.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Monitored and reported suspicious activity to security officer to avoid theft.
  • Adhered to company procedures and guidelines to maintain compliance.

Education

Diploma of Higher Education - Art

South Thames College
London
2022.09 - 2023.06

A-Levels - Art

Ernest Bevin Collage
Tooting Bec, Wandsworth
2020.09 - 2022.06

A-Levels - Level 3 Sports

Ernest Bevin College
London
2020.09 - 2022.06

Skills

  • Beer, wine and cocktail service
  • Cash control
  • Verbal communication
  • Food service
  • Exemplary hygiene standards
  • Enthusiastic communicator
  • Safe serving knowledge
  • Customer retention
  • Employee training
  • Bar cleaning and maintenance
  • Problem solving
  • Inventory control
  • Expert multitasker

Affiliations

  • One of my hobbies is drawing this is because i like being creative and using my mind to make unique and interesting things that are stimulating to look at
  • I love to go to the gym and doing calisthenics to keep myself healthy
  • One of my interests is hiking because I love to explore new places and to adventure

Timeline

Bar supervisor

Dirty Habits
2024.04 - Current

Diploma of Higher Education - Art

South Thames College
2022.09 - 2023.06

Bartender

Del Boys Salt Beef Bar
2022.07 - 2024.04

A-Levels - Art

Ernest Bevin Collage
2020.09 - 2022.06

A-Levels - Level 3 Sports

Ernest Bevin College
2020.09 - 2022.06

(Work Experience) Retail Worker

Morleys
2019.10 - 2019.10
Hayden Morgan